AIRPORT OPERATIONS SUPERVISOR - Security

City of Houston•2800 N Terminal Road, TX

2d•Onsite

About The Position

The Airport Operations Supervisor is the security regulation subject matter expert in the field for the Security–Regulatory team at George Bush Intercontinental Airport. The role manages daily team operations and promotes compliance with airport, City of Houston, state, and federal regulations, including CFR 49, 1520, and 1542, and the TSA-approved Airport Security Plan. The supervisor proactively identifies and resolves security issues, conducts compliance inspections, provides consistent direction across shifts, and maintains a safe and secure airport environment through oversight of airside and landside operations and personnel. The position supervises employees who conduct audits and inspections and issue airport identification media. It sets schedules to ensure coverage, plans monthly inspections, and assigns investigations and projects. The supervisor also supports security emergency planning and mitigation, represents airport management in coordination with government agencies and airport stakeholders, and provides operational oversight of communications and emergency response activities. Candidates must be able to obtain all required security badge access, including CBP access, within six months of hire.

Requirements

Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration, or a related field; directly related professional experience involving lead or supervisory responsibilities may substitute year for year for the education requirement.
Four years of progressively responsible experience in airport operations, airport security, or airport safety.
Valid Class C Texas driver's license and compliance with the City of Houston's driving policy (AP 2-2).
Ability to obtain all required security badge access, including CBP access, within six months of hire.

Nice To Haves

Considerable knowledge of airport operations and security.
Ability to communicate diplomatically and effectively with internal and external customers at all levels, including in tense situations.
Experience with the MS Office suite.
Verifiable experience using access control and/or closed-circuit television relevant to the position.
Knowledge of the Airport Security Plan and TSA rules and regulations.
Eligible veteran applicants may receive preference, subject to the stated qualifications and selection criteria.

Responsibilities

Identify and anticipate operational, safety, and security concerns by inspecting airport facilities and operating areas and monitoring radio communications.
Initiate corrective actions and counsel airport users, tenants, employees, and airlines regarding noncompliance.
Supervise and perform airport operations, including coordinating and monitoring construction and maintenance work, addressing wildlife on runways, and enforcing operational standards.
Create, revise, and implement operating rules, regulations, standards, and procedures to ensure airport safety.
Monitor deviations from federal, state, and airport operating rules and regulations; issue NOTAMs as required.
Oversee the Communications Center during assigned hours, resolve customer and tenant problems, and communicate important airfield conditions to airline and airport personnel.
Supervise, schedule, assign work to, train, and evaluate operational and security employees; provide coaching and mentoring.
Assume operational, safety, and security responsibilities in the absence of airport management.
Command operational activities and the Communications Center during aeronautical-related emergencies, following the Airport Emergency Plan and applicable rules.
Develop reports for upper management on operations and security activities, inspection results, statistics, and tenant or airline violations.
Monitor legislation and ensure compliance with federal, state, and local requirements; advise airport management and anticipate future legislative changes.
Review and document airport security programs, directives, and tenant and employee security activities; ensure required documents are available for federal agency review.
Represent airport management in coordinating emergency and disaster management plans with TSA, law enforcement, U.S. Customs, airlines, tenants, and emergency relief organizations.
Liaise with air carrier station managers and ground security coordinators on air carrier security issues.
Establish standards for functional-area competence, cooperation, consistency, integrity, work performance, and customer service.
Participate in developing solutions to complex organizational and administrative issues related to airport security and safety.
Oversee departmental purchasing supply inventories and perform related duties as needed.