Airport Operations Supervisor

Milwaukee County•Milwaukee, WI

1d•$29 - $43•Onsite

About The Position

Milwaukee County is seeking an Airport Operations Supervisor for General Mitchell International Airport. The position supervises and leads an airport operations shift, overseeing emergency response, snow removal, construction activities, airfield and terminal facilities, roadways, and the Control Center. The supervisor fosters collaboration among departments, supports employee development and evaluations, and assumes the duties of the Assistant Airport Operations Manager during that manager’s absence. The role ensures compliance with FAA FAR Part 139, TSA Part 1542, and airport rules and regulations on a 24/7 basis, maintaining operational continuity especially during emergencies and inclement weather. The supervisor also coordinates training and time-off requests to maintain adequate staffing. This is an entry-level leadership role supporting airport operations when middle- or upper-level management is absent. It involves supervising staff and addressing operational challenges, particularly during evenings, weekends, and holidays, while maintaining effective communication and collaboration across shifts. The position requires a criminal history background check to maintain security clearance for unescorted access to secured airport areas. The appointee must establish Wisconsin residency within six months of starting.

Requirements

Must be a current resident of the United States when applying and establish Wisconsin residency within six months of starting.
Valid driver’s license at application; ability to obtain and maintain a Wisconsin driver’s license within six months of hire.
Meet one of the following qualification pathways: high school diploma or GED plus at least four years of Airport Operations work experience and one year of supervisory experience; or a bachelor’s degree in Aviation Management, Business Management, or Public Administration and less than one year of Airport, Airline, Aviation Operations, or related experience.
Ability to lift, carry, push, and pull up to 30 pounds regularly.
Intermediate knowledge of computer and software applications, such as Microsoft Office and Digital NOTAMS.
Ability to plan and coordinate activities occurring simultaneously.
Ability to analyze situations quickly and objectively and determine an appropriate course of action in emergency and non-emergency situations.
Must undergo a criminal history background check to maintain security clearance for unescorted access to secured airport areas.

Nice To Haves

AAAE Airport Certified Employee—Operations certification.
AAAE Certified Member certification.
ICS 300 Intermediate Incident Command Structure certification.

Responsibilities

Supervise Airport Operations Center I and II staff and ensure compliance with departmental work rules and Standard Operating Procedures.
Provide leadership during irregular operations and alerts, including timely and accurate issuance of Everbridge (ENS) messages.
Ensure operations staff training is delivered according to adopted plans and applicable FAR Part 139 and TSA Part 1542 requirements; conduct employee evaluations with management input and oversight.
Facilitate shift schedules and coordinate time-off requests to ensure coverage of critical positions.
Activate the Emergency Operations Center during airport or aircraft emergencies and relinquish the EOCC position when relieved by Airport Operations Management or a designee.
Communicate emerging issues to affected parties by phone and electronic means.
Oversee airfield and terminal construction projects and ensure compliance with FAA and TSA regulations.
Coordinate and lead airfield snow removal, working with snow teams to clear runways and taxiways; serve as Snow Boss in the FAA Control Tower when needed.
Prepare and maintain departmental records and reports, and assist with developing Standard Operating Procedures, guides, and instructions.
Learn the duties assigned to AOC I and AOC II personnel and perform those duties as needed.
Investigate employee issues and counsel or discipline employees as needed to support compliance with work rules and civil service rules, with management oversight.
Perform other duties as assigned by the Airport Operations Manager or designee.