Operations Manager Jobs

About The Position

Requirements

• Minimum 5 years of experience managing large teams with multiple levels of reporting including unionized and non-unionized teams
• Experience in a warehouse-type environment/sortation facility
• Demonstrated safety leadership
• Experience communicating with all levels of business
• Operations Management
• Shipping and Receiving Operations
• Building and Managing Teams
• Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

Responsibilities

• Execute strategies to ensure adequate planning is done to optimize capacity, service, and cost within the Terminal/ Sort Facility
• Manage the execution of projects in accordance with the operational plans with on-going cost management, budget control, and performance management per region
• Manage administration and operating standards including budget planning, analyzing reports, meeting and exceeding productivity standards.
• Develop and maintain forecasts and budgets and take full responsibility for overall operating expense budget.
• Work with other functions to maximize the benefits and utilization of resources, equipment, personnel, training, and customer strategies.
• Continuously evaluate the business structure and staffing levels to ensure the business resources reflect current market conditions and demand for services.
• Drive continuous improvement using Lean principles in safety, reliability, cost, quality and productivity within the Terminal/Sort Facility
• Provide direction, leadership, and coaching to teams
• Track the operating metrics and financial performance of services within the Terminal/ Sort Facility on a weekly and monthly basis
• Identify business challenges and performance metric shortfalls and work with other managers and partners in ensuring appropriate action plans are developed, monitored and implemented.
• Promote an interdependent safety culture and adherence to safety policies within the Terminal/ Sort Facility, ensuring high quality and low risk
• Apply collective bargaining agreement and labour relations understanding in all operational and employee related decision making
• Influence Terminal/ Sort facility labour relations discussions by providing management with the necessary information
• Participate and respond to quality and safety audits
• Establish, implement and control effective and efficient operating policies and procedures
• Monitor performance, engagement and enablement within teams

Benefits

• We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.