Operations Manager Jobs

About The Position

Requirements

• At least 5 years of experience in People Operations, HR Operations, Talent Operations, or a related function.
• Direct experience building and improving operational workflows into repeatable, measurable, and scalable processes.
• Demonstrated ability to navigate and context-switch across multiple operational domains.
• Proficiency with HRIS platforms, applicant tracking systems, and project management tools.
• Strong analytical skills, including the ability to pull data, build reports, and use metrics to explain program health and business impact.
• Excellent verbal and written communication skills, including presenting to leadership and coordinating across teams with different priorities.
• Ability to influence without authority and drive alignment across teams as a coordinator rather than a manager.
• Meticulous attention to detail and a strong service orientation.
• Hands-on, delivery-oriented approach.
• Must be a U.S. Person (U.S. Citizen or Permanent Resident) to satisfy federal contract requirements.

Nice To Haves

• Experience in a high-growth technology or defense environment.
• Workday experience is strongly preferred.
• Greenhouse experience is preferred.

Responsibilities

• Own end-to-end processing of internal moves, from eligibility verification through start-date coordination and transition closeout.
• Serve as the first escalation point and advisor on eligibility checks, compensation partnership, start-date negotiation, and transition oversight.
• Assess workflows, identify bottlenecks and friction, and implement improvements that increase speed, quality, and compliance.
• Build and maintain operational playbooks, standard operating procedures, and escalation paths.
• Own systems infrastructure across Greenhouse, Foundry/Jira, and internal systems, ensuring operational integration and a smooth user experience.
• Design and build automations such as intake forms, status tracking, notification triggers, and handoff checklists.
• Implement and optimize tracking and reporting tools for move status, pipeline health, and operational performance.
• Monitor adoption of internal mobility tools and surface feedback to improve them.
• Partner operationally with Recruiters, People Business Partners, Compensation, and Division Operations teams.
• Execute rollout and adoption plans for new mobility processes and systems, and track adoption metrics.
• Maintain and operationalize eligibility criteria, internal posting policies, and movement guidelines; partner with Compensation to ensure compensation treatment is executed consistently.
• Build and maintain mobility analytics, including internal hire rates, time-to-fill for internal candidates, retention impact, skill-gap closures, cost savings versus external hires, and overall program health.
• Develop dashboards and analyze cycle time, resolution quality, process compliance, and other operational metrics to identify bottlenecks and drive improvement.
• Produce quarterly leadership reports and ad hoc analyses for People Business Partners and Division Operations leads.

Benefits

• Highly competitive equity grants are included in the majority of full-time offers and are considered part of total compensation.
• Top-tier benefits for full-time employees, available at little to no cost to employees.