Distribution Operations Manager

Walgreens•Waxahachie, TX

About The Position

The Distribution Operations Manager leads inbound and outbound warehouse operations at a Walgreens distribution center. The role directs receiving, replenishment, put-away, split case stocking, shipping, full and split case picking, pharmacy (Rx), and specialty picking. The manager builds teams focused on safety, operational excellence, continuous improvement, and customer service, while improving productivity and quality and coordinating across departments to support accurate, timely fulfillment. The manager executes strategic plans set by the Manager of Operations and General Manager, sets goals and direction for Function Managers, and works across management levels and shifts to achieve distribution center goals. The role oversees staffing, employee development, operational performance, inventory controls, budgets, expenses, and compliance with applicable laws and company policies. The position also maintains required records for its areas of responsibility.

Requirements

Bachelor’s degree and at least 2 years of experience in distribution, warehousing, or logistics; or a High School Diploma/GED and at least 4 years of experience in distribution, warehousing, or logistics.
At least 2 years of experience with distribution product flow.
Intermediate Microsoft Excel skills.
Basic Microsoft PowerPoint skills.
Basic Microsoft Word skills.
At least 1 year of direct leadership, indirect leadership, and/or cross-functional team leadership experience.
Experience with outbound responsibilities, including shipping, full and split case picking, pharmacy, and specialty picking.
Experience with inbound responsibilities, including replenishment, put-away, and split case stocking.
Group facilitation experience with Performance Improvement Teams.
At least 2 years of experience with cutting-edge material handling equipment.
At least 2 years of Lean experience in a manufacturing or logistics environment.
Experience with Statistical Process Control, including data analysis, charting, and control methodology.

Responsibilities

Execute and support strategic plans as directed by the Manager of Operations and General Manager.
Provide strategic goals and direction to Function Managers.
Work with management at all levels and across shifts to ensure distribution center goals are met.
Develop, review, and recommend operational improvements to equipment, systems, processes, activities, and practices.
Promote safety throughout operations through direction and review.
Manage volume and workflow by supervising employee movement to meet service, cost, and quality requirements.
Provide input on hiring, employee placement, scheduling, work assignments, and delegation.
Mentor and develop Function Managers and employees through training, objective setting, and communication of policies and procedures.
Build employee morale, motivation, and commitment.
Recommend, implement, and audit policies and procedures to identify and minimize inventory loss.
Measure performance and compliance, and direct Function Managers to take appropriate actions to maintain required performance levels.
Prepare, recommend, and maintain budgets and purchasing responsibilities for areas of responsibility; measure and adjust based on performance.
Plan, recommend, direct, and review function-area payroll, expenses, and operating budgets.
Ensure compliance with national, state, and local laws and regulations, including OSHA, DEA, and FDA requirements.
Apply policies and procedures fairly and consistently.
Maintain appropriate and required records for areas of responsibility.