Distribution Operations Manager

Reece Group•Desoto, TX

About The Position

The Distribution Operations Manager leads a critical operational function within a distribution center. Depending on business needs, the assigned area may include Shipping, Receiving, Inventory Control, or another operational area. The manager leads Distribution Leads, Inventory Control Specialists, and warehouse associates, driving performance through coaching, accountability, and operational excellence. The role ensures that safety, quality, productivity, inventory accuracy, and customer service goals are achieved. As a member of the facility leadership team, the Distribution Operations Manager partners with other Distribution Operations Managers and the Distribution General Manager to support overall distribution center performance. Responsibilities include managing daily operations, staffing and resource allocation, monitoring performance metrics, maintaining a safe and compliant workplace, and developing team members. Functional assignments may include outbound shipping and fulfillment; inbound receiving, inspection, and put-away; or inventory control, cycle counts, audits, and discrepancy resolution. Success is measured through operational performance, people leadership, safety, and customer service outcomes.

Requirements

High school diploma or equivalent.
5–7 years of warehouse, logistics, distribution, or supply chain experience.
3 or more years of leadership experience in a warehouse or distribution environment.
Experience leading frontline leaders and hourly associates.
Demonstrated success achieving productivity, service, inventory, quality, and safety goals.
Experience using warehouse management systems and operational reporting tools.
Ability to lead frontline leaders and hourly associates in a fast-paced distribution environment.
Strong coaching and people development skills.
Ability to build accountability while maintaining team engagement.
Strong problem-solving and decision-making skills.
Customer-focused mindset and commitment to service excellence.
Ability to manage multiple priorities and operational demands.
Strong organizational and communication skills.
Commitment to maintaining a safe and compliant workplace.
Data-driven approach to operational decision-making.
Continuous improvement mindset focused on operational excellence.

Nice To Haves

Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or a related field.
Experience leading Shipping, Receiving, or Inventory Control functions.
Lean, Six Sigma, or continuous improvement experience.
Experience supporting operational improvement initiatives.

Responsibilities

Lead, coach, and develop Distribution Leads, Inventory Control Specialists, and Distribution Associates.
Establish performance expectations and accountability standards; conduct productivity reviews and coaching conversations, and take corrective action when necessary.
Support employee development, engagement, and retention, and promote teamwork, safety, and continuous improvement.
Manage daily activities within assigned operational areas and ensure compliance with established procedures and standards.
Allocate labor and resources to meet productivity and service objectives.
Monitor operational performance, report key metrics, analyze trends, and implement corrective actions and improvement opportunities.
Promote a safety-first culture and ensure compliance with company policies, OSHA requirements, and operational standards.
Participate in incident investigations and corrective action efforts; conduct routine safety observations and inspections.
Support facility-wide operational goals and drive accountability for productivity, quality, service, and accuracy.
For shipping assignments, lead outbound fulfillment and shipping, ensure timely and accurate shipments, monitor fulfillment and shipping metrics, coordinate staffing and workload, and partner with transportation and logistics teams.
For receiving assignments, oversee inbound receiving, unloading, inspection, and put-away; ensure timely inventory processing; coordinate dock scheduling and inbound workflows; and ensure appropriate inventory handling and storage.
For inventory control assignments, lead inventory accuracy and integrity processes, manage cycle counts and audits, investigate discrepancies, monitor shrink and product damage, and ensure compliance with inventory processes.