Distribution Operations Manager

Walgreens•Mount Vernon, NY

About The Position

The Distribution Operations Manager oversees inbound operations, including Receiving, Replenishment, Put-away, and Split Case Stocking, as well as outbound operations, including Shipping, Full and Split Case Picking, and RX and Specialty Picking. The role executes strategic plans as directed by the Manager of Operations and General Manager, and provides goals and direction to Function Managers. It works across management levels and shifts to help achieve distribution center goals, improve operations, emphasize safety, manage volume and staffing, and maintain service, cost, and quality performance. The manager also supports hiring, scheduling, employee development, inventory-loss prevention, compliance, recordkeeping, and budget planning for areas of responsibility. Walgreens is a pharmacy, retail, and health services company founded in 1901. The job description states that Walgreens serves more than 9 million customers and patients daily through approximately 8,500 stores in the U.S. and Puerto Rico and has approximately 220,000 team members.

Requirements

  • Bachelor’s degree and at least 2 years of experience in a distribution, warehousing, or logistics environment, or a high school diploma/GED and at least 4 years of experience in such an environment.
  • At least 2 years of experience with distribution product flow.
  • Intermediate Microsoft Excel skills, such as using SUM, formatting borders and column widths, inserting charts, wrapping text, sorting, setting headers and footers, and print scaling.
  • Basic Microsoft PowerPoint skills, such as creating and managing slides, editing text, inserting tables or notes, moving objects, printing outline view, and running a slide show.
  • Basic Microsoft Word skills, such as editing and formatting text, changing margins and column widths, sorting, inserting bullets, pictures, and dates, using find and replace, spell check, track changes, and print functions.
  • At least 1 year of direct leadership, indirect leadership, and/or cross-functional team leadership experience.
  • Experience with outbound responsibilities, including Shipping, Full and Split Case Picking, Pharmacy, and Specialty Picking.
  • Experience with inbound responsibilities, including replenishment, put-away, and split case stocking.
  • Group facilitation experience with Performance Improvement Teams.
  • At least 2 years of experience with cutting-edge material handling equipment.
  • At least 2 years of Lean experience in a manufacturing or logistics environment.
  • Experience with Statistical Process Control, including data analysis, charting, and control methodology.

Responsibilities

  • Execute and support strategic plans as directed by the Manager of Operations and General Manager.
  • Provide strategic goals and direction to Function Managers.
  • Work effectively with management at all levels and across shifts to support distribution center goals.
  • Develop, review, and recommend operational improvements involving equipment, systems, corrections, activities, and practices within assigned function areas.
  • Emphasize safety through direction and review of all aspects of the operation.
  • Manage volume and work by supervising employee movement to meet service, cost, and quality requirements for stores or consumers.
  • Provide input on hiring and placement, scheduling, work assignments, and delegation to maintain the organizational structure.
  • Mentor and develop Function Managers and employees through training, objective setting, communication of policies and procedures, and efforts to build morale, motivation, and commitment.
  • Recommend, implement, and audit policies and procedures designed to identify and minimize inventory loss.
  • Measure performance compliance and requirements, and direct Function Managers to take appropriate action to maintain required performance levels.
  • Prepare, recommend, and maintain budgets and purchasing responsibilities for assigned areas, measuring and adjusting based on performance.
  • Plan, recommend, direct, and review payroll, expenses, and operational budgets for function areas.
  • Ensure compliance with national, state, and local laws and regulations, including OSHA, DEA, and FDA requirements.
  • Apply policies and procedures fairly and consistently.
  • Maintain required records for assigned function areas.
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