Distribution Operations Manager

TRC Companies • MD-Lanham, MD

12d • $80,000 - $124,738

About The Position

TRC is seeking a highly motivated Operations Manager to lead technical operations and office administration for a growing Electric Distribution Engineering Practice. The role works with internal clients, builds relationships, and provides technical direction to designers and engineers. The manager develops procedures and services that meet client contract requirements and specifications, and leads office staff in achieving client and practice goals. The position calls for a hands-on manager with both management and technical experience who can coordinate across TRC’s multidisciplinary teams and internal clients. TRC’s Power Delivery Group provides engineering and operational services to power and utility industries.

The manager leads distribution project teams, manages office staff and administration, and works with office supervisors on resource planning, design criteria, estimating, and client proposals. The role also supports client relationships, business development, operational and financial reporting, project quality, employee performance, resource utilization, and profitability. Travel may be needed to develop client relationships and manage utility solicitations.

Requirements

• Bachelor’s degree in a technical discipline, preferably electrical, civil, or mechanical engineering, or demonstrated experience and qualifications in distribution utility engineering or distribution project management.
• 10–15 years of progressive experience engineering and designing overhead and underground electrical utility distribution systems.
• Experience engineering and designing distribution voltages ranging from 4 kV to 35 kV.
• Experience with pole loading, bills of materials, construction drawings, voltage drop and flicker, pulling calculations, joint pole work, and related construction-package tasks.
• Ability to manage and supervise people.
• Experience with Ocalc or Spida, AutoCAD, and estimating software.
• Strong PC skills, including Microsoft Word, Excel, and PowerPoint.
• Knowledge of or experience with GIS packages or deliverables.
• Demonstrated management and leadership skills, creativity, and technical background to understand and develop the Distribution business.
• Team-oriented, forward-thinking management approach.
• Hands-on management experience in a fast-paced consulting environment, with strong attention to detail and client service.
• Success developing and implementing plans and managing budgets and resources.
• Strong communication skills, including presentations to senior management and verbal and written communication with staff and local management.
• Understanding of distribution engineering requirements, utility distribution requirements, and basic regulatory guidelines.
• Demonstrated experience directing an engineering or design work team in delivering goals and objectives.
• Direct experience delivering professional distribution services to the electric utility sector.

Responsibilities

• Lead and manage multiple teams delivering distribution projects to clients.
• Build and maintain client relationships and ensure deliverables meet or exceed client expectations.
• Work with clients to develop policies, procedures, and quality expectations that meet requirements and improve deliverables.
• Manage staff across various offices and oversee day-to-day office administration in coordination with the Director or Office Practice Lead of Distribution Engineering.
• Work with office supervisors on resource plans, design criteria, estimating functions, and client proposals for distribution engineering services.
• Build partnerships with other Distribution Engineering offices and TRC sectors to increase business and market potential.
• Travel as needed to develop client relationships and manage utility solicitations for new engineering opportunities.
• Develop, manage, and submit regular reports tracking operational and financial results.
• Manage employee capabilities and performance, and ensure projects are appropriately staffed to meet goals.
• Manage revenues, overheads, net income, and gross margin to meet or exceed profitability, quality, and other targets.
• Ensure weekly billable and utilization goals are met as defined by project guidelines.
• Follow TRC safety policies and manage compliance with safety requirements for staff.
• Oversee quality assurance and control policies for engineering deliverables and ensure client quality expectations are met.
• Demonstrate professionalism and leadership, build cooperation through credibility and integrity, and promote teamwork and positive morale.
• Generate enthusiasm and commitment to TRC’s mission and resolve staff conflicts effectively.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k) with traditional and Roth IRA options and company match
• Paid time off, ranging from 15 to 25 days per year based on employment status and seniority
• At least 8 paid holidays per year for full-time employees
• Paid sick, family, and disability leave in accordance with applicable state laws
• Potential eligibility for the Company’s annual discretionary bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager