Distribution Operations Manager

UPS Supply Chain Solutions•US - TARGET RETURNS DISTRIBUTION FACILITY (AZ305), AZ

About The Position

The Distribution Operations Manager develops, implements, and leads successful customer operations across multiple facilities. The role directs and controls activities for complex accounts and large teams, ensuring efficient and economical processes for storing and distributing inventory. The manager monitors client volume, ensures contract compliance, and is typically responsible for meeting a revenue plan. UPS Global Logistics and Distribution provides logistics services and warehousing solutions through a global network of distribution centers, technology, and supply chain expertise, managing goods from receiving and storage through order processing and shipment.

Requirements

  • 5–7 years of operations experience in a high-volume warehouse, manufacturing, or logistics/distribution environment.
  • 3–5 years of operations management experience with P&L responsibility.
  • Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

  • Bachelor’s degree or international equivalent.
  • Experience with implementations or systems customization and working with multiple accounts or facilities.
  • Ability to prioritize and multitask in a fast-paced work environment.
  • Ability to motivate and manage staff, especially under pressure.
  • Flexibility, diplomacy, and facilitation skills.
  • Ability to manage customer relationships resulting in high levels of customer satisfaction.
  • Strong background in ecommerce.
  • Proficiency in Microsoft Office Word, PowerPoint, and Excel.

Responsibilities

  • Develop and monitor operational goals and plans.
  • Set priorities and coordinate with various functions to improve efficiency.
  • Manage operations to meet customer deadlines.
  • Develop and execute account plans, cross-sell services, provide customer service, participate in reviews and revisions, report financial performance, coordinate special projects, and resolve problems.
  • Organize and structure the team or department.
  • Oversee budgeting and financial administration, functional administration, and staff management.
  • Monitor client volume, ensure contract compliance, and meet a revenue plan.
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