(USA) Senior Manager, Operations

Walmart • Hoboken, NJ

3d

About The Position

The Senior Manager, Operations leads complex projects and programs by managing timelines, resources, and communication to support successful implementation. The role provides data-driven insights to influence business strategies, improves processes to enhance efficiency, and collaborates across functions to develop solutions aligned with organizational goals. It oversees budgets, mentors team members, and fosters a high-performance environment while supporting continuous learning and operational excellence and upholding company values and ethical standards.

The position is part of Walmart Connect’s Sales Strategy Transformation team, which turns business priorities into actionable strategies that improve sales effectiveness and operational excellence. The team partners with Sales leadership and other functions to lead strategic initiatives, streamline processes, remove execution barriers, and develop scalable solutions that address business needs and deliver measurable impact.

The role manages project work streams, analyzes data and recommends actions, improves processes, oversees budgets and expenditures, develops operational tools and reporting, mentors team members, and integrates best practices and innovative solutions across operations.

Requirements

• Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 3 years of experience in operations, project management, or a related area; or 5 years of experience in operations, project management, or a related area.
• At least 1 year of supervisory experience.
• Expertise in operations and project management, including the ability to lead complex initiatives and manage multiple work streams.
• Strong analytical skills, including sourcing, organizing, and interpreting data to provide actionable insights.
• Experience developing and implementing business solutions that improve efficiency, reduce costs, and drive operational excellence.
• Ability to collaborate cross-functionally and influence stakeholders to achieve strategic goals.
• Skill in managing budgets, approving expenditures, and ensuring compliance with company policies and standards.
• Leadership experience mentoring, coaching, and developing high-performing teams.

Nice To Haves

• Leadership of cross-functional task forces or projects.
• Master’s degree.
• Master’s degree in Operations Management.
• Project Management Professional (PMP) certification.

Responsibilities

• Direct and manage project work streams to ensure timely execution and successful implementation of operational initiatives.
• Analyze data to identify trends, provide insights, and develop actionable recommendations aligned with business objectives.
• Collaborate cross-functionally to design and improve processes that enhance business efficiency and reduce costs.
• Oversee budget management, approve expenditures, and develop contingency plans to address escalated issues.
• Lead the development of operational tools and reporting mechanisms to support decision-making and performance tracking.
• Mentor and develop team members, fostering a high-performing and accountable work environment.
• Drive continuous improvement by integrating best practices and innovative solutions across operations.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Walmart-paid education through the Live Better U program, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager