(USA) Senior Manager, Operations

Walmart•Bentonville, AR
•$90,000 - $180,000•Onsite

About The Position

The Senior Manager, Operations leads the execution of complex projects and programs, managing timelines, resources, and performance standards to support successful implementations. The role provides data-driven insights and strategic recommendations to improve business efficiency and operational effectiveness. Working cross-functionally, the Senior Manager drives process improvements, innovation, and cost-reduction initiatives while overseeing budgets and stakeholder engagement. The role also develops team members through coaching and performance management and upholds company values and compliance to deliver business results aligned with organizational goals. The team leads Walmart’s fulfillment transformation through strategic program management and data-driven decisions to improve customer experience. It manages initiatives involving speed, assortment, pricing, and recovery in collaboration with Product, Pricing, Walmart+, Merchandising, Network, Operations, Analytics, and Finance teams. The team identifies challenges, designs tests, and scales solutions, aligning initiatives with Walmart’s objectives through stakeholder engagement, financial oversight, and business operations. The position is based at 1601 SE 10th St, Bentonville, Arkansas. The annual salary range is $90,000 to $180,000, with additional annual or quarterly performance bonuses. Certain positions may also include stock compensation.

Requirements

  • Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 3 years of experience in operations, project management, or a related area; alternatively, 5 years of experience in operations, project management, or a related area.
  • At least 1 year of supervisory experience.
  • Expertise in operations and project management, including leading complex initiatives and managing multiple work streams.
  • Strong analytical skills to interpret data, identify trends, and turn insights into actionable business recommendations.
  • Experience collaborating cross-functionally to develop and implement process improvements that improve efficiency and reduce costs.
  • Ability to develop and manage budgets and approve expenditures in alignment with business objectives.
  • Demonstrated ability to mentor, coach, and develop high-performing teams.
  • Excellent communication skills for stakeholder engagement and project execution.

Nice To Haves

  • Leadership of cross-functional task forces or projects.
  • Master’s degree.
  • Master’s degree in Operations Management.
  • Project Management Professional certification.

Responsibilities

  • Direct and manage project work streams to ensure timely execution and successful implementation of operational initiatives.
  • Analyze data, identify trends, and develop actionable recommendations aligned with business objectives.
  • Collaborate cross-functionally to design and improve processes that enhance efficiency and reduce costs.
  • Manage budgets, approve expenditures, and develop contingency plans to address escalated issues.
  • Lead the development and enhancement of operational tools and reporting systems.
  • Mentor and develop team members, establish performance expectations, and foster a collaborative work environment.
  • Evaluate current programs and implement innovative solutions to support strategic goals.
  • Engage stakeholders and provide financial oversight for business initiatives.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty leave.
  • Voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, including tuition, books, and fees for eligible programs.
  • Performance-based bonuses.
  • Stock compensation may be available for certain positions.
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