(USA) Senior Manager, Technology Operations

Walmart•Bentonville, AR

1d•$90,000 - $180,000•Onsite

About The Position

This role leads the strategy and delivery of initiatives that improve how Walmart manages what it sells online. The position builds automated, sustainable processes and strengthens the decisions and optimizations that keep items transactable, available, and aligned with customer needs. The Item Transactability and Decisioning team ensures customers can buy what they want, how they want, through a tech-powered, people-led approach. The team defines how items become and remain transactable while protecting the customer experience. Its work includes unlocking more items and fulfillment paths, maximizing availability with reliable fulfillment, keeping the online assortment relevant to customer needs and selling intent, and using analytics and automation to detect issues, target action, and scale improvements. The role leads strategic initiatives to enhance transactability and customer-facing availability in eCommerce and omnichannel. It works with cross-functional stakeholders and Product, Data Science, and Engineering teams to translate complex business problems into requirements and sustainable, automation-oriented processes. The position uses data and modeling to develop insights and inform business strategy, and creates project plans and business cases to pitch new ideas. Walmart offers competitive pay, performance-based bonuses, and benefits. The annual salary range is $90,000 to $180,000, with additional annual or quarterly performance bonuses; certain positions may also include stock.

Requirements

Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 5 years of experience in project management, program management, program operations, or a related area; alternatively, 7 years of experience in one of those areas.
2 years of supervisory experience.
Ability to thrive in ambiguity and apply structure and frameworks to accelerate end-to-end results.
Strong problem-solving skills, including developing short-term, sustainable solutions to issues in real time.
Effective storytelling capabilities, including building and presenting audience-specific, enterprise-level story arcs.
Proactive leadership and the ability to lead and manage projects independently and as part of a team.
A data-driven mindset, using data insights to inform strategic decisions and identify business opportunities.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 4 years of experience in project management, program management, program operations, or a related area.
Knowledge of creating inclusive digital experiences, implementing WCAG 2.2 AA standards, assistive technologies, and integrating digital accessibility into products and services.

Responsibilities

Lead strategic initiatives to enhance transactability and customer-facing availability in eCommerce and omnichannel.
Collaborate with cross-functional stakeholders, understanding and applying principles of Walmart’s strategy to manage transactability.
Leverage data and modeling to derive insights, handle large datasets, and identify trends that inform business strategy and decision-making.
Develop project plans and build business cases to pitch new ideas.
Translate complex business problems into transactability requirements and formulate sustainable processes with an eye toward automation.
Collaborate with Product, Data Science, and Engineering teams to execute strategic initiatives and solve next-generation retail problems using state-of-the-art solutions.
Lead and manage projects independently and as part of a team.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Annual or quarterly performance bonuses.
Stock may be included as additional compensation for certain positions.