(USA) Principal, Technology Operations

Walmart • Bentonville, AR

1d

About The Position

The Principal, Technology Operations leads the strategic planning and execution of large-scale technology programs, aligning them with business objectives and operational excellence. The role applies financial management, program oversight, and stakeholder engagement to deliver measurable outcomes; influence technology decisions; optimize resource allocation; mitigate risks; and support continuous improvement, innovation, and value-driven solutions.

The position is part of Walmart's Cross Border Solutions team, which helps customers access global products through their local marketplace and supports sellers expanding internationally. The team leads Seller Experience and Adoption strategy for Cross Border programs and collaborates with Business Development and Account Management to increase seller participation and assortment growth. It works across Product, Technology, Analytics, Finance, Operations, Supply Chain, and international markets to identify opportunities, remove barriers, and build scalable solutions.

Requirements

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 5 years of experience in project management, program management, program operations, or a related area.
• Option 2: 7 years of experience in project management, program management, program operations, or a related area.
• Expertise in program and financial management, including budgeting, forecasting, and ROI analysis.
• Strong knowledge of program planning, estimation, risk assessment, and performance measurement techniques.
• Ability to define integrated plans for large-scale organizational programs across multiple business units.
• Experience translating business requirements into technology strategies aligned with organizational objectives.
• Skill in stakeholder management, influencing decision-making, and building consensus through effective communication.
• Capability to monitor program progress, mitigate risks, and optimize resource allocation.
• Understanding of business operations and KPIs, and ability to develop business cases to support organizational success.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 4 years of experience in project management, program management, program operations, or a related area.
• Knowledge of inclusive digital experiences, WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

• Lead the planning, budgeting, and monitoring of technology operations programs to align them with organizational goals.
• Develop integrated program plans, defining scope, performance baselines, and resource allocation across multiple projects.
• Monitor program progress, forecast risks, and design mitigation strategies to support delivery within budget and schedule.
• Translate business requirements into technology strategies and initiatives that support operational and financial objectives.
• Build stakeholder consensus through clear communication and data-driven insights to influence decision-making.
• Establish best practices and optimize program management processes to drive continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Walmart-paid Live Better U education benefit, covering tuition, books, and fees for eligible associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal