(USA) Principal, Technology Operations

Walmart•Bentonville, AR

1d•$90,000 - $234,000•Onsite

About The Position

As the Principal, Technology Operations, you will lead the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. The role requires expertise in financial management, program oversight, and stakeholder engagement to drive measurable outcomes. You will influence technology decisions, optimize resource allocation, and mitigate risks while fostering collaboration across multiple business units. Your leadership will support continuous improvement, innovation, and the delivery of value-driven solutions that enhance organizational performance and operational efficiency. The role is on the Cross Border Solutions team, which enables Walmart customers to access global products through their local marketplace while helping sellers expand internationally. The team leads Seller Experience and Adoption strategy for Cross Border programs and collaborates with Business Development and Account Management to drive seller participation and assortment growth. It works across Product, Technology, Analytics, Finance, Operations, Supply Chain, and international markets to identify opportunities, remove barriers, and build scalable solutions. The position leads technology operations program planning, budgeting, and monitoring; develops integrated plans for multiple projects; and monitors progress, risks, resources, budgets, and schedules. It translates business requirements into technology strategies, builds stakeholder consensus using clear communication and data-driven insights, and improves program management practices. The role is based in Bentonville, Arkansas or Sunnyvale, California. The annual salary range is $90,000–$180,000 in Bentonville and $117,000–$234,000 in Sunnyvale. Additional compensation may include annual or quarterly performance bonuses and, for certain positions, stock.

Requirements

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 5 years of experience in project management, program management, program operations, or a related area; or 7 years of experience in one of those areas.
Expertise in program and financial management, including budgeting, forecasting, and ROI analysis.
Knowledge of program planning, estimation, risk assessment, and performance measurement techniques.
Ability to define integrated plans for large-scale organizational programs across multiple business units.
Experience translating business requirements into technology strategies aligned with organizational objectives.
Skill in stakeholder management, influencing decision-making, and building consensus through effective communication.
Capability to monitor program progress, mitigate risks, and optimize resource allocation.
Understanding of business operations and KPIs, and ability to develop business cases.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 4 years of experience in project management, program management, program operations, or a related area.
Knowledge of creating inclusive digital experiences, implementing WCAG 2.2 AA standards, assistive technologies, and integrating digital accessibility in accordance with accessibility best practices and Walmart standards.

Responsibilities

Lead planning, budgeting, and monitoring of technology operations programs to ensure alignment with organizational goals.
Develop and implement integrated program plans, defining scope, performance baselines, and resource allocation across multiple projects.
Monitor program progress, forecast risks, and design mitigation strategies to support delivery within budget and schedule.
Translate business requirements into technology strategies and initiatives that support operational and financial objectives.
Build stakeholder consensus through clear communication and data-driven insights to influence decisions.
Drive continuous improvement by establishing best practices and optimizing program management processes.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.