(USA) Senior Technology Operations

Walmart•Bentonville, AR

11h

About The Position

The Senior Technology Operations role leads the planning, monitoring, and execution of complex technology programs, ensuring alignment with strategic objectives and operational goals. The position applies risk assessment, financial management, and stakeholder communication to drive program success. It coordinates cross-functional teams, manages resources, implements process improvements, maintains program health, and delivers measurable business outcomes. The role also serves as a liaison between technology and business units, translating requirements into actionable plans and fostering collaboration. The role is part of a Security Services team of Technical Program Managers and Project Managers driving strategic security initiatives. The team collaborates with engineering, platform, and business teams and focuses on risk mitigation, cloud transformation, and enterprise resilience. Its work uses governance, stakeholder alignment, automation, and continuous improvement to strengthen security posture, operational reliability, and compliance with global standards.

Requirements

Either a bachelor's degree in a listed or related field and 3 years of experience in project management, program management, program operations, or a related area; or 5 years of experience in one of those areas.
Expertise in program estimation, risk assessment, and mitigation for projects of small to medium complexity.
Knowledge of program monitoring and control tools and reporting processes to support milestone adherence.
Ability to lead cross-functional coordination and manage stakeholder communication.
Proficiency in financial management, including budgeting and cost monitoring across multiple projects.
Understanding of program management techniques, benefits analysis, and accountability frameworks.
Strong communication and interpersonal skills to influence and build consensus.
Experience with organizational change management and process improvement initiatives.
Familiarity with Agile methodology and project planning.

Nice To Haves

A master's degree in a listed or related field and 2 years of experience in project management, program management, program operations, or a related area.
Knowledge of creating inclusive digital experiences and implementing WCAG 2.2 AA standards and assistive technologies.
Knowledge of digital accessibility best practices and Walmart accessibility standards and guidelines.

Responsibilities

Lead program estimation, risk assessment, and resource planning for projects of small to medium complexity.
Monitor and control program progress against milestones, proactively addressing risks and dependencies.
Facilitate cross-functional coordination meetings to ensure alignment and program health.
Communicate with stakeholders, present data-driven insights, and influence decisions.
Manage budgets and monitor costs across multiple projects.
Define program goals, deliverables, and schedules aligned with strategic objectives.
Translate business needs into actionable solutions for technology domain stakeholders.
Drive continuous process improvements and organizational change initiatives.