(USA) Senior Manager, Operations
About The Position
The Senior Manager, Operations leads complex projects and programs by managing timelines, resources, and performance standards to ensure successful implementation. The role uses data-driven insights and strategic recommendations to improve business efficiency and operational effectiveness. In collaboration with cross-functional partners, the Senior Manager drives process improvements, innovation, and cost-reduction initiatives; oversees budgets and stakeholder engagement; and develops team members through coaching and performance management. The role upholds company values and compliance while delivering business results aligned with organizational goals. The team supports Walmart’s fulfillment transformation through strategic program management and data-driven decisions that enhance customer experience. It manages initiatives across speed, assortment, pricing, and recovery in collaboration with Product, Pricing, Walmart+, Merchandising, Network, Operations, Analytics, and Finance teams. The team identifies challenges, designs tests, and scales solutions, with stakeholder engagement and financial oversight supporting alignment with Walmart’s objectives.
Requirements
- Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 3 years of experience in operations, project management, or a related area; or 5 years of experience in operations, project management, or a related area.
- 1 year of supervisory experience.
- Expertise in operations and project management, including leading complex initiatives and managing multiple work streams.
- Strong analytical skills to interpret data, identify trends, and turn insights into actionable business recommendations.
- Experience collaborating cross-functionally to develop and implement process improvements that enhance efficiency and reduce costs.
- Ability to develop and manage budgets, approve expenditures, and ensure alignment with business objectives.
- Demonstrated ability to mentor, coach, and develop high-performing teams.
- Excellent communication skills to facilitate stakeholder engagement and drive successful project execution.
Nice To Haves
- Leadership of cross-functional task forces or projects.
- Master’s degree or Master’s in Operations Management.
- Project Management Professional (PMP) certification.
Responsibilities
- Direct and manage project work streams, ensuring timely execution and successful implementation of operational initiatives.
- Analyze data to identify trends, provide insights, and develop actionable recommendations aligned with business objectives.
- Collaborate cross-functionally to design and improve processes that enhance business efficiency and reduce costs.
- Oversee budget management, approve expenditures, and develop contingency plans to address escalated issues.
- Lead the development and enhancement of operational tools and reporting systems to support business needs.
- Mentor and develop team members, establish performance expectations, and foster a collaborative work environment.
- Evaluate current programs and implement innovative solutions to drive continuous improvement and meet strategic goals.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Annual or quarterly performance bonuses.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
