Manager CPE Channel Analytics

Amgen•Thousand Oaks, CA

About The Position

The Channel Analytics Manager is a key member of the Channel Analytics and Operations team within US Value & Access. The role validates and analyzes wholesaler inventory and sales data, maintains wholesaler accounts, and supports accurate execution of channel processes. It works closely with wholesalers, third-party vendors, lead analysts, and cross-functional partners to resolve data issues, support distribution fee payments and price actions, and maintain compliant, reliable reporting. The position also assists with project management of product launch activities across Contracts & Pricing Execution (CPE).

Requirements

One of the following education and experience combinations: doctorate degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization; master's degree and 4 years; bachelor's degree and 6 years; associate's degree and 10 years; or high school diploma/GED and 12 years.
Experience in channel operations, wholesaler data, contract operations, or a pharmaceutical or biotechnology environment.
Proficiency with Excel and other Microsoft Office tools.
Strong analytical skills, attention to detail, and ability to reconcile data while understanding the broader business issue.
Clear written, verbal, and presentation skills, including the ability to explain data findings and recommendations to different audiences.
Ability to manage multiple assignments, set priorities, meet deadlines, and take ownership of work from analysis through resolution with appropriate guidance.
Collaborative approach and sound judgment when working across a complex, cross-functional organization and with external partners.
Experience supporting projects, identifying process improvements, and translating business needs into practical operational or system requirements.

Nice To Haves

Experience using Tableau or comparable reporting and analytics tools.
Pharma/biotech experience with an emphasis in analytics and operations.
Excellent communication skills, including building and delivering presentations and translating complex data and processes into clear, concise summaries across multiple systems.
Strategic thinking and problem-solving skills, including synthesizing information, navigating ambiguity, and enabling actionable business analysis.
Supervisory or people-management experience and demonstrated growth in responsibility and leadership.
Strong financial acumen or background.
Proven ability to lead multiple complex projects concurrently through completion.
Effectiveness as a collaborator in fast-paced, fluid, cross-functional, matrixed environments.
High attention to detail and reporting accuracy while maintaining strong conceptual focus.
Ability to identify and implement cross-functional process improvement opportunities.
Ability to apply sound judgment to support organization structure.

Responsibilities

Perform daily validation and reconciliation of wholesaler inventory and sales submissions, including EDI 852 and EDI 867 data, and compare results with Amgen ex-factory sales and other relevant sources.
Investigate and resolve data issues with wholesalers, third-party vendors, lead Channel analysts, and internal partners; correct account or submission errors, reduce recurring discrepancies, and strengthen data integrity.
Implement wholesaler account and contract changes, monitor changes for operational feasibility, and support process updates.
Prepare, validate, and reconcile data for quarterly wholesaler distribution fee payments; support monthly payment activities when applicable and ensure calculations are complete and accurate.
Assist in project management and execution of product launch activities across CPE.
Follow operational guidelines, government pricing sub-certification requirements, Sarbanes-Oxley controls, and other relevant policies; support required reconciliations, reporting, and documentation.
Translate high-volume data and analysis into clear summaries, presentations, and recommendations for management and business partners.
Identify opportunities to improve QA/QC methods, reporting, and operational processes; collaborate with IT/IS to document requirements, investigate system defects, and support enhancements and efficiencies.
Participate in planned and ad hoc projects across Channel Management and Contract Operations.
Build effective working relationships with segment teams, Trade, Pricing, Government Pricing, Finance, IS, vendors, and wholesalers.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
Stock-based long-term incentives.
Award-winning time-off plans.
Flexible work models where possible.
Career development opportunities.