Manager, Clinical Laboratory Operations

Northwell•New York, NY

2d•$121,200 - $212,100

About The Position

Manages, plans, organizes, and evaluates the daily operation, staff, and quality control of multiple laboratory disciplines and/or shifts. Provides operational leadership by interacting with clients, presenting organizational capabilities, defining scope of work, and delivering results through execution and technical guidance. The role leads Clinical Laboratory Operations team members and supervisors, manages day-to-day activities and staffing, and oversees performance, priorities, coverage, and operational records. It also manages development and validation of analytical methodologies for a wide range of pharmaceutical dosage forms, leads investigations and problem-solving, and collaborates with clients, internal groups, business development, and contracts. The manager helps define and cost projects and ensures timely completion of required company training and compliance. Related duties may also be assigned.

Requirements

Bachelor's degree required.
Current New York State license to practice as a Clinical Laboratory Technologist required.
Specialized certifications as needed.
6–8 years of technical experience required.

Nice To Haves

2–5 years of leadership or management experience preferred.
Alternatively, a master's degree with 2–4 years of technical experience.

Responsibilities

Lead Clinical Laboratory Operations team members and supervisors by communicating and guiding them toward department objectives.
Develop, communicate, and build consensus for goals aligned with the health system.
Manage daily activities and staff, including hiring, training, disciplining, and supervising staff.
Evaluate performance, ensure timely completion of appraisals, set daily priorities, delegate assignments, ensure adequate staffing coverage, and maintain employee and operational records.
Manage development and validation of analytical methodologies for a wide range of pharmaceutical dosage forms.
Solve problems of diverse scope, drive initiatives beyond standard work functions, and lead investigations.
Collaborate and communicate effectively with clients and internal groups.
Collaborate with business development and contracts to assist with project definition and costing.
Ensure timely completion of and compliance with relevant company training requirements.
Motivate and develop a high-performing team through selection, training, coaching, mentoring, and performance management.
Perform related duties as required.