Clinical Laboratory Manager

Unified Women's Healthcare•Town "n" Country, FL

About The Position

Alline Laboratory, formerly known as Florida Woman Care, operates a state-of-the-art CAP-accredited laboratory in the Tampa area, serving a large OB/GYN group practice with more than 200 medical offices and over 600 OB/GYN providers throughout Florida. The laboratory performs Histology, Cytology, Molecular Microbiology, and Non-Invasive Prenatal Testing (NIPT). The Clinical Laboratory Manager is responsible for the safety and daily operation of the clinical pathology laboratory, including its instruments, equipment, personnel, and supplies. The role ensures the laboratory operates efficiently and meets established performance, quality, and service levels. The manager oversees workflow, staffing and staff development, quality assurance and regulatory readiness, resource planning, budget management, performance metrics, and client problem resolution. The position also works with laboratory leadership and supervisors on test planning, investigations, root-cause analyses, and corrective actions.

Requirements

Bachelor's degree emphasizing medical technology, chemical science, or biological science.
At least 10 years of laboratory experience, including at least 5 years managing a clinical pathology laboratory that includes microbiology; microbiology management experience is described as preferred.
Current ASCP or equivalent certification as a Medical Technologist, Medical Laboratory Scientist, or Microbiologist.
Experience with clinical pathology and microbiology; Women’s Health experience is preferred.
Ability to organize and manage multiple priorities and projects.
Ability to think creatively, broadly, and quickly, with an intuitive appreciation of the consumer journey.
Strong customer orientation and ability to foster long-term customer relationships.
Strong financial and data analytics acumen to support decision-making.

Nice To Haves

Experience in Women’s Health.
At least 5 years of experience managing a clinical pathology laboratory that includes microbiology.

Responsibilities

Plan, assign, and direct laboratory workflow.
Mentor and support Clinical and Microbiology Supervisors, including training in supervisory skills; develop and implement training programs as needed.
Coordinate and monitor quality assurance programs; ensure quality control and compliance procedures are followed and QC reports are current.
Oversee inspection plans and preparations and ensure departments remain inspection-ready.
Oversee laboratory staffing, including interviewing, hiring, training, mentoring, staff development, performance evaluations, and performance management.
Identify future staffing, equipment, and facility needs and submit documentation for procurement.
Review test performance, drive process and project management, and prepare and submit required reports by established deadlines.
Establish and monitor departmental benchmarks, KPIs, productivity, and error metrics; identify trends and implement corrective or improvement actions using Quality Management and Account Management metrics.
Collaborate with laboratory leadership to identify testing needs and develop validation or verification plans; ensure plans are executed and comply with regulatory guidelines.
Manage departmental costs and resources within budget.
Resolve problems through interaction with clients by phone or other communication methods.
Align organizational goals and objectives with departmental expectations.
Oversee and support supervisors with quality event investigations, root-cause analyses, specimen integrity reviews, and corrective action planning.