Operations Manager Jobs

About The Position

Requirements

• At least 7 years of experience in sales operations, revenue operations, business or financial operations, or FP&A.
• Deep, hands-on Salesforce experience; administrator-level fluency is strongly preferred over end-user proficiency.
• Demonstrated experience building and administering sales compensation plans.
• Strong financial acumen, including margin analysis, gross profit, P&L literacy, and expense management.
• Advanced Excel and business-intelligence tool skills, such as Power BI, Tableau, or similar.
• Ability to manage multiple stakeholders and shifting priorities across a large, matrixed organization.
• Track record of holding senior stakeholders accountable and driving outcomes without relying on direct authority.
• Bachelor’s degree in Business, Finance, or a related field, or equivalent experience.
• Willingness to travel regularly to account teams, customer sites, and company events.
• Assertive and accountable; comfortable delivering difficult feedback to Regional Sales Managers and Area Vice Presidents and upholding standards and deadlines.
• Operationally disciplined, able to build and enforce processes and manage details.
• Dynamic and adaptable in managing competing priorities across up to 10 account teams and three P&Ls.
• Executive presence and credibility with senior WWT leaders and customer executives.
• Field-savvy understanding of the sales motion sufficient to act as a trusted partner.

Nice To Haves

• Experience at an IT solutions provider, value-added reseller (VAR), systems integrator, or technology distributor.
• Familiarity with Smartsheet, Lucid, Mural, or similar account-planning and collaboration tools.
• Prior experience supporting multiple P&Ls or a matrixed regional sales organization.
• Background as a Chief of Staff, Deal Desk lead, or Sales Finance business partner.

Responsibilities

• Own the weekly forecast and pipeline-inspection cadence across supported account teams; enforce CRM data-entry standards and opportunity hygiene, and hold account managers and Regional Sales Managers accountable for commit/best-case discipline and forecast-variance targets.
• Conduct recurring deal-level and portfolio margin analysis to identify erosion and at-risk accounts; develop and track margin-improvement plans with account teams and partner with Pricing, Delivery, and Finance to address leakage.
• Advise account teams on deal structuring, discount governance, and competitive positioning; manage deal-desk escalations and help protect margin without slowing deal velocity.
• Support sales-area logistics within established executive-engagement and marketing-event frameworks; manage the executive-engagement calendar, including EBCs, CABs, and WWT events, identify and track customer and WWT executive invitations, and measure executive coverage across top accounts.
• Partner with Sales Compensation, HR, and Finance to design, model, and administer territory and individual compensation plans; own plan documentation, exception approvals, and quarterly true-ups, and align incentives with account, margin, and growth priorities.
• Track and report gross profit per head by P&L and territory; identify underperformance and partner with Regional Sales Managers on remediation and capacity planning.
• Track, analyze, and report gross profit-to-SC performance across P&Ls, partnering with Regional Finance and the Area Vice President on trends, targets, and corrective actions.
• Own budget tracking and expense governance for supported P&Ls; review and approve or challenge account-team spending against policy and ROI, and report variances with corrective plans.

Benefits

• Health, dental, and vision care
• Onsite health centers
• Employee Assistance Program
• Wellness program
• Competitive pay
• Profit sharing
• 401(k) plan with company matching
• Life and disability insurance
• Tuition reimbursement
• PTO and holidays
• Parental leave
• Sick leave
• Military leave
• Bereavement leave
• Nursing mothers benefits
• Voluntary legal benefits
• Pet insurance
• Employee discount program