Operations Manager

Builders FirstSource•Oak Grove, MN
•Onsite

About The Position

Under the general direction of the General Manager, the Operations Manager manages multiple operations that control the flow of materials both to and from the location in the most timely, productive and cost-effective method possible. Operations encompass manufacturing, distribution, and warehousing. The role oversees the daily operations of delivery and warehousing functions, ensuring facility and equipment standards are maintained while managing budgets to meet profit targets.

Requirements

  • Bachelor’s degree from 4-year college or university
  • 4 years of directly related experience in the lumber or building materials industry with multiple assignments in all phases of the business, or equivalent combination of education and experience
  • Knowledge/experience in building materials, procurement, inventory management and supervision of people
  • Strong customer service experience
  • Good organizational skills
  • Thorough knowledge of or quick ability to learn order processing/delivery systems
  • Ability to read, analyze, and interpret financial reports, trade journals, and legal documents
  • Ability to effectively present information to top management
  • Exceptional leadership and teamwork abilities

Responsibilities

  • Responsible for the overall operations and physical conditions of the location’s facilities and equipment.
  • Oversees the daily operations of the delivery and warehousing functions.
  • Partners with lead managers of departments and helps to train and develop personnel.
  • Budgets & controls operating costs to meet or exceed annual profit targets.
  • Plans operations strategies and goals, establishing each department’s priorities.
  • Reviews team and team member performance by compiling operational reports.
  • Resolves problems relating to processes, costs, orders, maintenance, inventory control, equipment/trucks, services, and systems.
  • Prepares overall operations schedules and coordinates staffing across Warehouse, Shipping, Yard, Office and Purchasing.
  • Resolves team member issues affecting overall performance, including employee relations.
  • Fosters cross-department interaction/communications with Production Manager, Sales Manager, Controller and other key team members.
  • Takes an active role in employee training programs for drivers, yard personnel, and supervisors.
  • Analyzes and maintains all vendor evaluations and makes necessary recommendations.
  • Monitors existing services and initiates new service options.
  • Participates in decisions to accept or reject orders.
  • Directs the implementation of safe operating practices in compliance with Company and regulatory policies (DOT, forklift, OSHA).
  • Plans and implements equipment and facility design upgrades and maintenance.
  • Participates in professional trade groups and customer appreciation events.
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