Operations Manager (Operations Manager II)

DHL (Supply Chain)•Conyers, GA

3d•$72,000 - $95,000

About The Position

The Operations Manager II at DHL Supply Chain is responsible for ensuring smooth and efficient warehouse operations and implementing processes to optimize performance. The role guides and develops teams, supports a safe and productive work environment, and contributes to the success of DHL Supply Chain’s contract logistics operations. DHL Supply Chain North America operates more than 500 facilities, employs over 50,000 associates, and manages over 150 million square feet of warehouse space.

Requirements

At least 1 year of logistics industry experience.
At least 2 years of experience in a supervisory or management role.

Nice To Haves

Bachelor's degree or equivalent experience.
Experience with P&L management, objective setting, and project management.

Responsibilities

Lead, motivate, coach, and develop a diverse team of Supervisors and indirect reports, fostering inclusion and belonging.
Develop and implement efficient workflows and labor plans, standardize processes, and introduce best practices to improve productivity, reduce costs, and increase operational efficiency.
Uphold health and safety compliance and foster heightened safety awareness.
Compile reports on key performance indicators, including productivity and accuracy, to support decisions and continuous improvement.
Promote open communication and collaboration among leadership and associates.
Partner with Human Resources and site leadership on Supervisor hiring, offering input and recommendations to support candidate selection.
Collaborate with cross-functional teams to fulfill customer orders consistently and promptly.
Partner with customers and proactively address concerns to achieve exceptional customer satisfaction.