Overnight Operations Manager - Wauwatosa, WI
About The Position
The Overnight Operations Manager is responsible for team member engagement and for the operations and financial results of their area. The role leads Direct Leads and Team Leaders and oversees recognition, feedback and coaching, performance management, training and development, and succession planning. It also includes responsibility for shrink, productivity, safety, scheduling and staffing forecasts, and resolving team member and customer conflicts. The manager supports effective execution of corporate plans and management of services and products to maximize sales and productivity, including ownership of budget line items in the P&L. The role drives safety, compliance, and store condition management; supports daily work assignments and training needs through Team Leaders and Leads; identifies process improvements; and serves as a steward of Meijer culture. Other duties may be assigned or required.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum of 4 years of retail, grocery, or customer service experience.
- Passion for providing industry-leading service.
- Ability to communicate clear and precise direction to team members.
- Ability to analyze financial and statistical information and use it to make informed decisions.
- Ability to lead an organization that practices working safely at all times.
- Proactive and creative thinking applied to the business.
- Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
- Strong business acumen.
- Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.
Nice To Haves
- Progressive leadership experience.
- Innovative attitude to help Meijer set the industry standard.
Responsibilities
- Engage team members in the manager’s span of care and ensure they receive appropriate onboarding, training, development, coaching, and feedback.
- Identify talent and hold career discussions to support store staffing and a diversified talent pipeline for team member and leadership roles.
- Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
- Oversee area operations and financial results, including execution of corporate plans and effective management of services and products to maximize sales and productivity.
- Own area budget line items in the P&L and be accountable for shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution.
- Drive safety, compliance, and overall condition management throughout the store, and follow store compliance procedures.
- Ensure Team Leaders and Leads guide team members, assign daily work, and identify training needs.
- Identify and implement process improvements and serve as a steward of Meijer culture.
Benefits
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Paid education assistance
- Team member discount
- Development programs for advancement and career growth
- Medical, dental, and vision coverage, and 401(k), effective on the start date for leaders
- Three weeks of paid days off, effective on the start date for leaders
- Tuition-free education and reimbursement assistance, effective on the start date
- Child and adult care assistance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
