Operations Manager Jobs

About The Position

Requirements

• Bachelor's degree or equivalent experience in supply chain, management, or a related field preferred.
• At least 5 years of experience in general distribution center and direct-to-consumer activities, preferably in an environment with fluctuating volumes.
• Knowledge of demand forecasting and distribution planning processes, including distribution flow, integration, and automation.
• Ability to assess situations quickly and use data to develop creative solutions to complex problems that produce positive financial and service-level results.
• Proven experience maximizing team productivity and growth.
• Ability and passion to develop, motivate, and lead in a fast-paced team environment.
• Ability to give and receive constructive feedback and provide coaching and mentorship, with a focus on short- and longer-term performance and development and retaining top talent.
• Ability to communicate effectively across functions in a fast-paced environment with multiple stakeholders and competing priorities.
• Ability to work with urgency to ensure operational plans are executed and communicated across functions.
• Comfort seeking opinions, listening actively, challenging the status quo, and building consensus and alignment.
• Experience with warehouse management systems; Manhattan Active WMS preferred.
• Experience using IBM Cognos Reporting System (Manhattan SCI).
• Proficiency with Microsoft Office products, especially Excel, including pivot tables, data visualizations, macros, and advanced functions.
• Knowledge of lean manufacturing and change management methods such as 5S, Gemba, and Kata.
• Live LS&Co. values of empathy, originality, integrity, courage, and performance.

Nice To Haves

• Experience in a distribution environment with fluctuating volumes.
• Experience with Manhattan Active WMS.

Responsibilities

• Drive production, accountability, and continuous process improvement using LEAN and Six Sigma methodologies to improve productivity, quality, safety, and employee engagement.
• Manage key performance indicators, including cost per unit, variable cost per unit, units per hour, inventory accuracy, and employee utilization and performance rates.
• Ensure a safe working environment and compliance with federal, state, local, and LS&Co. standards.
• Manage new and refresher training so employees follow Method, Pace, and Safe Motion Dynamics across operational functions.
• Ensure departmental standard work methods are documented and consistently executed.
• Use system reporting and volume forecasts to maintain staffing levels for cost and service goals, including advanced planning for peak volumes.
• Partner with Engineering and cross-functional or network colleagues to identify and implement process improvements.
• Maintain stakeholder partnerships to meet customer service goals and specifications and service orders efficiently.
• Lead and develop the warehouse activities team, including creating succession plans and opportunities to upskill employees.
• Create opportunities for employee development, coaching, and mentoring.
• Lead special projects aligned with site and company strategic business plans.

Benefits

• 401(k) match of $1.25 for every $1.00 contributed, up to the first 6% of pay saved.
• Five hours of paid volunteer time per month with nonprofit organizations.
• 50% discount on regular-price merchandise.
• Medical, vision, and dental benefits, including an on-site Vigilant Clinic.
• Time Off with Pay Program (TOPP).
• Generous paid holiday package.