Operations Manager Jobs

About The Position

Requirements

• 5 - 7 years' progressive responsibility in operation in parking, hospitality or a related field.
• Overly friendly; a pleasure to work with and for.
• Maintain uniform standards when on job premises.
• Must have a strong work ethic.
• Must enforce VPNE policies during every shift.
• Ability to run and move quickly throughout the garage.
• Ability to organize cars efficiently.
• Ability to stand for long periods of time.
• Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age.
• Possesses a valid Driver’s License in state of residency.
• Be able to pass a criminal background check and RMV check when overseeing a valet operation.
• Work requires a positive attitude and strong leadership skills.
• Work requires the ability to create relationships with customers.
• Work requires the skill of an organization.
• Work requires employees to be in good condition, allowing them to run throughout the garage.
• Employees must respond appropriately to instructions, questions, or requests for information.

Nice To Haves

• BA in Business Administration or related field preferred.
• Proficient in English both verbally and written.

Responsibilities

• Ensures employees and guests are safe at all times.
• Operates vehicles in a safe manner to minimize the potential for accidents.
• Oversees the tracking of keys, and vehicles throughout the garage.
• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
• Maintains garage organization.
• Adheres daily to VPNE appearance standards.
• Enforces correct uniform, shaves, hair, etc. with team members.
• Develops and maintains a strong revenue control program.
• Regularly audits location.
• Reviewing DCR’s daily.
• Staffing: Hours/OT.
• Know and understand billing.
• Review financials.
• VISA Expense Reports for Corporate Card submitted correctly and on time.
• Meets all deadlines.

Benefits

• Paid weekly
• Medical, Dental, Vision
• 401K with company match
• Discount programs
• Short-term disability
• Accident insurance
• Life insurance