Operations Manager - Nashville HUB

OnTrac•Lebanon, TN

2d•$79,800 - $119,700•Onsite

About The Position

OnTrac is hiring a HUB Operations Manager to provide strategic leadership and oversee and optimize day-to-day activities at its Nashville-area operational facility. The role focuses on managing personnel, implementing strategic processes, supporting efficiency and productivity, and sustaining a positive warehouse work culture. The position reports to the General Manager and is performed onsite at 2500 Marty Robbins Dr., Bldg 10, Lebanon, TN 37090. The scheduled shift is Sunday through Wednesday or Wednesday through Saturday, 2:00 PM to 12:00 AM. The schedule may change based on business needs. The role supports 24-hour operations and may require extended hours, weekends, and holidays when needed. The expected starting base pay range is $79,800–$99,750, with a stated full potential base salary range over tenure of $99,750–$119,700. Actual compensation depends on experience, skills, internal equity, and other job-related factors. The company offers an eligible benefits package that may include medical, dental, and vision insurance; life and short- and long-term disability coverage; a 401(k) plan with company match; flex vacation in specified states; floating holidays; paid sick leave; paid company holidays; paid pregnancy and parental bonding leave; and wellness and employee assistance programs. Eligibility and offerings are subject to applicable plan terms, company policies, and governing law.

Requirements

GED or high school diploma required.
At least 5 years of management experience, including 2 years in a similar industry, or an equivalent combination of education and specific work experience.
6 years of experience in the industry or a related field, or an equivalent combination of experience and education.
Experience with an independent contractor model and strong negotiation skills.
Ability to inspire a shared vision and empower and engage a team.
Strong organization and time-management skills using the MS Office Suite.
Ability to regularly talk or listen; frequently stand, walk, sit, and use hands to handle or feel; regularly lift, push, pull, or move items averaging 50 pounds and occasionally up to 75 pounds; and occasionally stoop, kneel, or crouch.
Vision abilities required include close vision, distance vision, depth perception, and the ability to focus.

Nice To Haves

Bachelor's degree in Logistics or a related discipline preferred.
Last-mile delivery or small parcel experience highly desired.
Mechanical work experience that supports maintenance, repair, and inspection work.

Responsibilities

Guide and direct facility management in the development, production, promotion, and financial aspects of the organization's services.
Direct, plan, and budget preparation based on corporate goals and objectives.
Regularly evaluate overall operational results and systematically report them to the Regional Operations and General Managers.
Coach staff and support skills development, rewards and recognition, performance management, and productivity for hourly and salaried positions.
Ensure adherence to all aspects of the contract and work with vendors and independent contractors to ensure accountability to the operating agreement.
Support maintenance, repair, and inspection work using mechanical work experience.
Follow safety regulations, job instructions, and OSHA requirements in daily work practices.
Maintain a flexible, dependable, and adaptable schedule to support business, staffing, and workload needs, including 24-hour operations and extended hours, weekends, or holidays when needed.

Benefits

Medical, dental, and vision insurance.
Life insurance and short- and long-term disability coverage.
401(k) retirement savings plan with company match.
Flex vacation in states other than California, Colorado, Illinois, Massachusetts, Montana, and Nebraska; accruals up to 96 hours in the first year, with tenure-based increases up to 160 hours.
Two floating holidays per year.
Paid sick leave.
Six paid company holidays.
Two weeks of paid pregnancy leave.
Four weeks of paid parental bonding leave.
Wellness and employee assistance programs.