Operations Manager - Nashville HUB

OnTrac•Lebanon, TN
•Onsite

About The Position

OnTrac is hiring an Operations Manager for its Nashville HUB in Lebanon, Tennessee. The position is performed onsite at an operational facility. Reporting to the General Manager, the Operations Manager provides strategic leadership and oversees and optimizes day-to-day activities to support efficiency and productivity. The role focuses on managing personnel, implementing strategic processes, and sustaining a positive warehouse work culture. The expected starting base pay range is $79,800–$99,750, with a full potential base salary range over a successful candidate’s tenure of $99,750–$119,700. Actual compensation depends on experience, skills, internal equity, and other job-related factors. The schedule is Sunday through Wednesday or Wednesday through Saturday, 2:00 PM–12:00 AM, and may change according to business needs. The role may require a flexible schedule to support 24-hour operations, including extended hours, weekends, and holidays when needed.

Requirements

  • GED or diploma required.
  • At least 5 years of management experience, including 2 years in a similar industry, or an equivalent combination of education and specific work experience.
  • 6 years of experience in the industry or a related field, or an equivalent combination of experience and education.
  • Experience with an independent contractor model and strong negotiation skills.
  • Ability to inspire a shared vision and empower and engage a team.
  • Strong organization and time-management skills using MS Office Suite.
  • Ability to maintain a flexible schedule supporting 24-hour operations, including extended hours, weekends, and holidays when needed.
  • Ability to regularly talk or listen; frequently stand, walk, sit, and use hands to handle or feel; regularly lift, push, pull, or move items averaging 50 pounds and occasionally up to 75 pounds; and occasionally stoop, kneel, or crouch.
  • Close vision, distance vision, depth perception, and ability to focus.

Nice To Haves

  • Bachelor’s degree in Logistics or a related discipline.
  • Last-mile delivery or small parcel experience is highly desired.
  • Mechanical work experience.

Responsibilities

  • Guide and direct facility management in developing, producing, promoting, and managing the financial aspects of the organization’s services.
  • Direct, plan, and prepare budgets based on corporate goals and objectives.
  • Regularly evaluate overall operational results and systematically report them to the Regional Operations and General Managers.
  • Coach and develop skills, recognize and reward employees, manage performance, and support productivity for hourly and salaried staff.
  • Ensure adherence to all aspects of contracts and hold vendors and independent contractors accountable to operating agreements.
  • Follow safety regulations and job instructions to perform primary duties effectively.
  • Contribute to maintenance, repair, and inspection work using mechanical work experience.
  • Apply knowledge of OSHA requirements in daily work practices.
  • Adapt to changing business needs, staffing needs, and workload.

Benefits

  • Medical, dental, and vision insurance.
  • Life and short- and long-term disability coverage.
  • 401(k) retirement savings plan with company match.
  • Flex vacation in states other than California, Colorado, Illinois, Massachusetts, Montana, and Nebraska, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
  • Two floating holidays per year.
  • Paid sick leave.
  • Six paid company holidays.
  • Two weeks of paid pregnancy leave.
  • Four weeks of paid parental bonding leave.
  • Additional wellness and employee assistance programs.
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