Operations Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, Technology Management, or a related field; equivalent relevant experience may be considered.
• At least 8 years of progressive experience in FP&A, technology finance, financial operations, business operations, procurement, vendor management, or related functions, including ownership of complex cross-functional workstreams.
• Demonstrated experience with budgeting, forecasting, variance analysis, management reporting, financial modeling, and executive-level decision support.
• Experience supporting technology cost structures, including cloud, SaaS, infrastructure, software, and/or strategic technology vendors.
• Prior people leadership, team development, or substantial informal leadership experience in a matrixed environment.
• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, SharePoint, Workday, Adaptive Planning, various AI tools, and Internet navigation and research.
• Strong financial planning and analysis skills, including budgeting, forecasting, variance analysis, management reporting, and financial modeling.
• Strong business acumen and ability to connect financial performance, operational activity, vendor spend, and Global Technology priorities.
• Ability to translate detailed financial and operational data into concise insights, implications, and recommended actions for senior and executive leaders.
• Working knowledge of GAAP principles and their application to technology spending, capitalization, and financial reporting.
• Demonstrated experience with procurement and purchasing processes, including purchase requisitions, purchase orders, contracts, renewals, invoice governance, and vendor administration.
• Strong leadership, communication, influencing, and relationship-management skills with finance and non-finance stakeholders at multiple organizational levels.
• Ability to bring structure to ambiguity, manage multiple workstreams and competing priorities, exercise sound judgment, and drive issues to resolution.
• Demonstrated process-improvement mindset, including experience documenting workflows, strengthening controls, clarifying ownership, improving data quality, and reducing manual effort.

Nice To Haves

• Advanced Excel skills.
• Familiarity with cloud cost-management and financial reporting tools.
• Experience with technology FinOps, cloud economics, SaaS spend, commitment management, or cost optimization.
• Experience with Adaptive Planning, Workday, SharePoint, cloud cost-management platforms, and AI-enabled productivity or analytics tools.
• Experience managing or analyzing large strategic technology vendors such as AWS and Microsoft.
• Experience supporting audit readiness, financial controls, or governance documentation.
• Relevant finance, FP&A, accounting, FinOps, or project-management certification.

Responsibilities

• Lead, coach, and develop assigned team members through goal setting, regular check-ins, workload prioritization, performance feedback, development planning, and administrative approvals.
• Build cross-functional partnerships across Global Technology, FP&A, Finance, Procurement, Accounts Payable, Internal Audit, Legal, suppliers, and business stakeholders.
• Create structure and clarity across recurring Technology Financial Operations workstreams, including ownership, documentation, knowledge sharing, backup coverage, and continuity.
• Represent Technology Financial Operations in cross-functional discussions requiring financial, procurement, or vendor input.
• Serve as a trusted financial and operational partner to the President, Global Technology, and Global Technology leaders, communicating financial performance, risks, trends, opportunities, and required actions.
• Lead and coordinate Global Technology inputs to the annual operating plan, ongoing forecasts, monthly P&L reviews, variance research, and FP&A submissions.
• Prepare, present, and support financial analysis, bridges, KPIs, dashboards, MOR/QBR materials, and other leadership reporting connecting financial outcomes with operational activity and business priorities.
• Provide financial decision support for proposed investments, business cases, non-AOP requests, prioritization discussions, and other leadership needs.
• Improve transparency into vendor commitments, cloud consumption, procurement activity, renewals, and other cost drivers.
• Lead analysis and management of major Global Technology and cloud spend, including trend analysis, unit economics, commitment management, optimization opportunities, and savings tracking.
• Partner with DevOps, engineering, Finance, and Global Technology leaders to evaluate cloud cost drivers and improve the economic management of technology platforms and services.
• Develop visibility into strategic vendor spend, including suppliers such as AWS and Microsoft, and identify coding, commitment, renewal, funding, and forecast risks.
• Provide leadership oversight for larger or complex technology purchases, renewals, purchase requisitions, purchase orders, blanket purchase orders, and non-legal contract lifecycle activities.
• Oversee Workday requisition and purchase-order quality and governance, including spend category, project coding, funding, routing, documentation, and recurring review of non-AOP requests.
• Support escalated invoice, purchase-order, contract, and vendor issues while maintaining accountability across relevant internal stakeholders and suppliers.
• Support monthly labor capitalization and other recurring financial processes with appropriate coordination, documentation, and controls.
• Document, standardize, and mature Technology Financial Operations processes, including roles, responsibilities, handoffs, decision points, service boundaries, and escalation paths; identify opportunities to reduce manual effort and automate repeatable work.
• Support audit readiness, control documentation, policy compliance, and governance activities in partnership with Finance, Internal Audit, Procurement, and other control owners.
• Promote accountability, sound judgment, collaboration, and continuous improvement within an evolving Global Technology financial environment.

Benefits

• Hybrid work options.
• Generous personal time off (PTO).
• 14 weeks of 100% paid leave for new parents, including adoption.
• Monthly gym membership reimbursement or gym equipment reimbursement.
• Benefits eligibility effective day one.
• 401(k) with employer match.
• Tuition reimbursement after one year of service.
• Fertility assistance program.
• Four-week company-paid sabbatical eligibility after five years of service.