Loan Operations Manager

Carta•Dallas, NY
•$130,773 - $217,000

About The Position

Carta is hiring a Loan Operations Manager to support its private credit platform as part of the Credit Operations team. The role manages servicing for complex private credit instruments, including bilateral, club, and syndicated loans such as term loans, delayed draw term loans, revolvers, unitranche loans, and asset-based lending facilities. It involves calculating and processing interest, fees, PIK accruals, amortization schedules, original issue discount accretion, and unused or commitment fees in accordance with LSTA/LMA conventions and benchmark rates such as SOFR and credit-sensitive rates. The manager executes and reconciles cash transactions, manages lender and borrower communications, and resolves settlement breaks with internal and external stakeholders. The role also partners with fund accounting on month-end close, position tracking, audit documentation, and reporting, and supports investment professionals and relationship managers with servicing data and responses to inquiries and documentation requests. The Credit Operations team provides operational support across trade settlements, cash flows, and notification workflows, with a focus on precision, efficiency, operational excellence, and risk management.

Requirements

  • 8+ years of experience recommended in private credit loan operations, bank loan servicing, CLO administration, or through a third-party loan agent.
  • Expertise in credit agreement mechanics, including loan origination and lifecycle events such as fundings, rollovers, prepayments, and conversions.
  • Proficiency in LSTA/LMA conventions, day count standards, and benchmark rate calculations, including SOFR, Term SOFR, and Daily Simple.
  • Strong attention to detail, numerical accuracy, and ability to analyze complex position and cash reconciliations.
  • Team-oriented problem-solving skills and ability to thrive in time-sensitive, high-visibility operating environments.

Nice To Haves

  • Experience with direct lending portfolios, including unitranche, DDTL, super-senior/first-out structures, and PIK toggles.

Responsibilities

  • Manage the loan servicing lifecycle for complex private credit instruments, including bilateral, club, and syndicated loans.
  • Calculate and process interest, fees, PIK accruals, amortization schedules, original issue discount accretion, and unused or commitment fees using relevant market conventions and benchmark rates.
  • Execute and reconcile cash transactions and manage lender and borrower communications.
  • Proactively resolve settlement breaks with internal and external stakeholders.
  • Partner with fund accounting teams on month-end close, position tracking, audit documentation, and reporting.
  • Support investment professionals and relationship managers with timely servicing data, borrower and lender inquiries, and documentation requirements.

Benefits

  • Equity for all full-time roles
  • Exceptional benefits
  • Market competitive salary
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