Loan Operations Manager

Angott Search Group•Memphis, TN

About The Position

Angott Search Group is partnering with a Tennessee bank to hire an experienced Loan Operations Manager. This leadership role oversees Loan Operations and Centralized Document Processing, with a focus on loan servicing, documentation, regulatory compliance, process improvements, staff development, and operational efficiency and accuracy.

Requirements

  • 10+ years of loan operations experience covering commercial and consumer lending.
  • 5+ years of leadership experience managing and developing teams.
  • Strong knowledge of loan documentation, collateral perfection, servicing, and banking regulations.
  • Excellent organizational, analytical, problem-solving, and leadership skills.
  • Ability to manage multiple priorities and drive operational efficiency.
  • Associate degree in Business or a related field, or equivalent experience.

Nice To Haves

  • Experience with LaserPro, Fiserv, and Microsoft Office.

Responsibilities

  • Lead and manage daily loan operations, centralized document processing, and department staff.
  • Oversee loan booking, servicing, payments, collateral documentation, and system maintenance.
  • Ensure accurate processing of commercial, consumer, real estate, and SBA loans.
  • Review loan documentation, quality control reports, and exceptions to ensure accuracy and compliance.
  • Oversee specialized loan transactions, including charge-offs, bankruptcies, foreclosures, and non-accruals.
  • Prepare and review operational, delinquency, and SBA reporting.
  • Collaborate with lenders, management, and internal teams to resolve issues and improve processes.
  • Drive operational improvements, risk management initiatives, and staff development.
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