Operations Manager Jobs

About The Position

Requirements

• Experience leading teams in a fast-paced hospitality or customer-facing setting.
• Availability to work weekends, evenings, and holidays; Friday, Saturday, and Sunday are required, across opening and closing shifts.
• Current ServSafe Manager Certification, or ability to complete it within 30 days of hire.
• Ability to stand, walk, and move for extended periods and lift up to 50 pounds.
• Ability to pass a background check and drug screen.
• Ownership mindset and willingness to take responsibility for the shift and park results.
• Hands-on leadership approach and ability to set the standard alongside the team.
• Ability to remain steady under pressure.
• Ability to coach with clear, real-time direction and maintain standards.
• Strong organization and clear communication with team members and guests.

Nice To Haves

• Experience leading 15 or more people on a shift.

Responsibilities

• Serve as Manager on Duty and remain present and aware across the park during the shift.
• Keep guest-facing areas clean, staffed, and ready, and resolve guest issues on the spot.
• Assign team zones, set clear expectations, and coach team members in real time.
• Hold the team accountable for tasks, safety, and service fairly and consistently.
• Lead proactively to prevent problems from affecting guests.
• Complete opening, shift-change, and closing procedures, checklists, deposits, and reporting.
• Keep the park guest-ready and safe, and ensure the café is stocked and running on time.
• Lead hands-on alongside the team, including cleaning and park preparation.

Benefits

• Competitive salary
• Leadership incentive
• Medical insurance
• Dental insurance
• Vision insurance
• Employee perks
• Leadership development program