Manager Operations

Sotera Health•Grand Prairie, TX

About The Position

The Operations Manager reports to the General Manager and ensures maximum utilization of equipment. The role oversees or performs scheduling and product processing to meet customer timelines and quality requirements, and ensures operations meet or exceed regulatory and company standards. The position may supervise a Process Supervisor and is most frequently found in Sterigenics’ larger facilities. The Operations Manager provides direction and support to Process Supervisors and/or Shift Supervisors, trains operations employees, and maintains required documentation and operational records. The role also coordinates preventive-maintenance downtime, reviews processing data and system logs, and prepares a monthly report detailing system performance.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • Five years of experience in a production environment.
  • Ability to read, write, and speak fluent English.
  • Willingness to work established shifts.
  • Intermediate Microsoft Office skills.
  • Willingness to carry a pager and be available 24/7 in the event of an emergency.
  • Medical approval for respirator use.
  • Ability to tolerate exposure to high temperatures and high humidity (120°F and 60% relative humidity for 20 minutes).
  • Completion of all required Process Supervisor training outlined in the training manual.

Nice To Haves

  • Two years of supervisory experience preferred.
  • Experience with a company using EO sterilization of products is desirable.

Responsibilities

  • Schedule and run product processing in accordance with customers’ turnaround-time and quality requirements.
  • Maintain proper segregation of processed and non-processed product.
  • Coordinate preventive-maintenance downtime with the Maintenance Department.
  • Review and approve final processing data before certification, ensuring cycle times and loading patterns comply with customer specifications.
  • Approve system configuration logs daily and review source movement logs for Gamma operations and temperature and humidity logs for EO operations for accuracy.
  • Verify that instrumentation has been calibrated before use.
  • Prepare a month-end report detailing system performance.
  • Provide direction and support to Process Supervisors and/or Shift Supervisors, including routine feedback on performance issues and information about operations.
  • Maintain proper documentation and adherence to requirements for physical counts, product segregation, palletizing patterns, special handling, damage reports, and company procedures.
  • Review and approve weekly payroll hours.
  • Train all operations employees.
  • Assist with other tasks and special projects as assigned by the General Manager.

Benefits

  • Medical, prescription drug, dental, vision, disability, and life insurance
  • Health Savings and Flexible Spending Accounts
  • 401(k) program with Company match that immediately vests
  • Paid holidays, vacation, and sick time
  • Free financial planning assistance
  • Paid parental leave
  • Education assistance
  • Voluntary Critical Illness, Accident, Hospital Indemnity, and Pet Insurance
  • Employee Assistance Program (EAP)
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