Operations Manager Jobs

About The Position

Requirements

• Experience leading teams in a fast-paced hospitality or customer-facing setting.
• Current ServSafe Manager Certification, or completion within 30 days of hire.
• Availability for weekends, evenings, and holidays; Friday, Saturday, and Sunday are required, across opening and closing shifts.
• Willingness to work hands-on, including cleaning and park preparation alongside the team.
• Ability to stand, walk, and move for extended periods and lift up to 50 lbs.
• Ability to pass a background check and drug screen.
• Ownership mindset and willingness to treat the shift and park results as one's own.
• Hands-on leadership, steadiness under pressure, coaching ability, strong organization, and clear communication with team members and guests.

Nice To Haves

• Experience leading 15 or more people on a shift.

Responsibilities

• Serve as Manager on Duty and remain present and aware across the park during the shift.
• Keep guest-facing areas clean, staffed, and ready, and resolve guest issues on the spot.
• Assign zones, set clear expectations, and coach team members in real time.
• Hold the team accountable for tasks, safety, and service fairly and consistently.
• Lead proactively to prevent problems before they affect guests.
• Complete opening, shift-change, and closing procedures, checklists, deposits, and reporting.
• Keep the park guest-ready and safe, and ensure the café is stocked and running on time.
• Develop as both a manager and leader through the Intentional Leadership program.

Benefits

• Competitive salary
• Leadership incentive
• Medical, dental, and vision coverage
• Employee perks
• Leadership development program and path toward General Manager