Associate Operations Manager - Sprinkler

Sciens Building Solutions•Doral, FL

13d

About The Position

Sciens Building Solutions is seeking an Associate Operations Manager to lead branch operations and support a growing business. The position leads branch teams across engineering, project execution, service, and back-office functions, with a focus on positive change, high customer satisfaction, safety, and business growth. It is suited to someone with fire and life safety industry team-management experience who is ready to take ownership of branch operations within a national organization.

Requirements

Two years of experience in an operations leadership role within the fire and life safety industry.
Ability to communicate effectively with a diverse group, including company leadership, regional staff, customers, and vendors.
Strong team-building skills and leadership ability.
Knowledge of current fire and life safety systems.
Working knowledge of profit and loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand technical aspects of product lines and applications to make informed management decisions.

Responsibilities

Ensure associates embrace the safety culture and comply with safety initiatives.
Lead engineering and project management for the assigned division.
Supervise, train, and develop branch associates, including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
Ensure the scheduling, execution, billing, and completion of installation, service, warranty, and emergency jobs.
Develop a budget and meet revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes that meet or exceed goals and maximize market potential.
Deliver projects within the original budgeted cost.
Execute monthly project cost and Work in Progress (WIP) analysis.
Report monthly financial performance to management and take corrective action as needed.
Manage assets efficiently, including inventory and company service vehicles.
Build a high-performance culture through performance reviews and development initiatives.
Engage in manpower planning and allocation.
Ensure customer satisfaction and cash collections.
Collaborate with the sales team to support branch growth and profitability.