Fire Sprinkler Manager

Summit Companies • Iowa City, IA

2d

About The Position

The Fire Sprinkler Manager oversees the management, operations, and financial performance of assigned sprinkler departments. The manager serves as a subject matter expert and works toward departmental objectives related to profitability, growth, and performance.

The role oversees fire sprinkler inspections, services, and installations; department finances and staffing; workflow, field work, quality assurance, and safety; and coordination among operations, sales, billing, purchasing, fleet, customers, and project stakeholders. The manager also supports employee training and certification, business development, customer satisfaction, and efficient service delivery. The position requires travel 90% of the time and involves work in outdoor and office settings, including exposure to varied weather and job-site hazards.

Requirements

• Bachelor’s degree in Business or equivalent.
• At least 3 years of experience in the Fire Life Safety industry, specifically Fire Suppression.
• Valid driver’s license with an acceptable driving record.
• Ability to read, write, and communicate effectively in English with employees and customers.
• Familiarity with analytical business intelligence systems, Sage 300 CRE, or similar.
• Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements where applicable.
• Ability to travel 90% of the time.
• Ability to perform the listed physical duties, including frequent bending, using step stools, ladders, and stairs, kneeling, lifting under 50 pounds, reaching, and standing and walking for extended periods.
• Ability to occasionally balance, crouch, drive, lift over 50 pounds, sit, stoop, twist, and work at heights.
• Ability to meet the visual requirements of the position, including color, near and far, peripheral, and depth vision and adjusting focus.
• Ability to work outdoors and tolerate exposure to hot or cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Consistently wear appropriate personal protective equipment as required by company safety policies when visiting locations.

Nice To Haves

• 3 years of professional computer skills.
• 2 years of supervisory experience.

Responsibilities

• Oversee the assigned fire sprinkler department, including inspection, service, and installation work.
• Manage departmental financial performance, including P&L, gross revenue, gross margin, and overhead.
• Communicate and strategize with management about financial progress, growth strategies, staffing needs, and office requirements.
• Ensure internal workflows and paperwork are properly executed and that field work meets quality, safety, and applicable local, state, and federal requirements.
• Improve operations and processes to achieve departmental objectives.
• Maintain appropriate staffing levels in accordance with company procedures, bid projections, and Human Resources needs.
• Oversee the use, maintenance, and repair of company assets, including equipment, tools, supplies, and fleet, coordinating with Purchasing and Fleet departments.
• Conduct spot checks and ride-alongs to review field work quality, code and standards compliance, customer satisfaction, training needs, customer care, efficiency, safety, and sales opportunities.
• Review and adjust technician routes for efficiency and train CSR staff and/or technicians in efficient scheduling.
• Conduct monthly shop meetings with field and office staff, including Safety Toolbox Talks.
• Attend and monitor installation project and coordination meetings as needed.
• Oversee coordination and execution of inspections and service jobs in the assigned area.
• Lead coordination of final checkout and commissioning with authorities having jurisdiction, owners, architects or engineers, general contractors, and construction managers.
• Ensure effective communication between Sales and Operations regarding schedules, materials, information, and work coordination.
• Review material preparation, orders, job staging, and tool preparation in relation to job schedules.
• Manage material orders and standard stock quantities in coordination with Purchasing.
• Coordinate with Billing to support accurate and timely invoicing.
• Oversee sales and business development as assigned to increase market share in the assigned area.
• Participate in quote presentations for legacy customers.
• Promote and coordinate employee continuing education and certification.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager