Fire Sprinkler Manager

Summit Fire Protection•Iowa City, IA

3d•$90,000 - $125,000

About The Position

The Fire Sprinkler Manager oversees the management, operations, and financial performance of assigned sprinkler department(s). The manager serves as a subject matter expert and works toward departmental objectives for profitability, growth, and overall performance. The role oversees fire sprinkler inspections, services, and installations; staffing, field operations, work quality and safety; and coordination with internal departments, customers, and project stakeholders. The manager monitors department financial performance, including revenue, gross margin, overhead, and P&L results, and communicates with management about progress, growth strategies, staffing needs, and office requirements. The position supports improvements to operations and processes, ensures work complies with applicable local, state, and federal requirements, and oversees company assets, materials, tools, equipment, and fleet. The role includes field visits and spot checks, technician ride-alongs and training, route reviews, shop safety meetings, and participation in project coordination and installation meetings. The manager coordinates inspections and service jobs, commissioning and final checkout, scheduling and material preparation, and timely invoicing. As assigned, the manager may oversee sales and business development in the assigned area. The role also promotes employee continuing education and certification. The position requires frequent travel (90% of the time), a valid driver’s license with an acceptable driving record, and compliance with company drug and alcohol policies and background screening requirements. Work regularly takes place outdoors and may involve temperature extremes, dust, fumes, chemicals, electrical hazards, and noise; occasional work occurs in an office setting. Appropriate personal protective equipment must be worn when visiting locations.

Requirements

Bachelor’s degree in Business or equivalent.
At least 3 years of experience in the Fire Life Safety industry, specifically Fire Suppression.
Ability to read, write, and communicate effectively in English with employees and customers.
Familiarity with business intelligence systems, Sage 300 CRE, or similar.
Valid driver’s license with an acceptable driving record.
Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
Ability to travel 90% of the time.
Ability to perform the stated physical duties, including frequent bending, climbing step stools, ladders and stairs, kneeling, lifting under 50 pounds, reaching, and standing and walking for extended periods.
Ability to meet the stated visual requirements, including color, near and far, peripheral and depth vision, and focus adjustment.
Ability to consistently wear required personal protective equipment when visiting locations.

Nice To Haves

At least 3 years of professional computer skills.
At least 2 years of supervisory experience.

Responsibilities

Oversee the fire sprinkler department, including inspections, services, and installations.
Manage the department’s financial performance, including P&L results, gross revenue, gross margin, and overhead.
Communicate and strategize with management about financial progress, growth strategies, staffing requirements, and office needs.
Ensure proper execution of workflows and paperwork, field work, quality assurance and quality control, and safe work in compliance with applicable guidelines.
Improve departmental operations and processes to achieve objectives.
Maintain appropriate staffing levels in accordance with company policies and procedures, bid projections, and Human Resources support.
Oversee the use, maintenance, and repair of company assets, including equipment, tools, supplies, and fleet, coordinating with Purchasing and Fleet.
Manage work in the assigned area through spot checks, ride-alongs, and ongoing training.
Inspect recent field work for service quality, code and standards compliance, and customer satisfaction.
Conduct technician ride-alongs to support training in customer care, quality control, efficiency, safety, upselling, and cold calling for new customers.
Review and adjust technician routes for efficiency and train CSRs and/or technicians in efficient scheduling.
Conduct monthly shop meetings and Safety Toolbox Talks with field and office staff.
Attend and monitor installation project and coordination meetings as needed.
Oversee coordination and execution of inspections and service jobs in the assigned area.
Lead final checkout and commissioning coordination with authorities having jurisdiction, owners, architects and engineers, general contractors, construction managers, and other parties.
Ensure effective communication between Sales and Operations regarding schedules, products, materials, information, and work coordination.
Review shop material preparation, orders, job staging, and tool preparation in accordance with job schedules.
Ensure proper use, maintenance, and repair of tools, equipment, and fleet.
Manage material orders and standard stock quantities in coordination with Purchasing.
Coordinate with Billing to support accurate and timely invoicing.
As assigned, oversee sales and business development to increase market share and participate in quote presentations for legacy customers.
Promote and coordinate employee continuing education and certification.
Perform other duties as assigned.