Manager of the Provo MTC Operations

The Church of Jesus Christ of Latter-day Saints•Provo, UT

About The Position

The Manager of the Provo Missionary Training Center leads the teams, training and operations that prepare missionaries to serve around the world. The role puts the vision and direction of the Missionary Executive Council into action and reports to the Director of Missionary Effectiveness. The manager leads multiple teams through managers and supervisors and oversees staffing, missionary training, budgets and financial goals. The position also involves regular work with senior Church leaders, internal and external organizations, and government officials. This is an at-will, fixed-term position with potential for continuation based on business needs and performance. Church employment requires membership in the Church and worthiness to hold a temple recommend. The Church is an equal opportunity employer and provides reasonable accommodations for qualified individuals with known disabilities.

Requirements

  • Bachelor's degree or equivalent experience plus 10 or more years of progressive professional experience, or a master's degree plus 8 years of experience; an equivalent combination of education and experience will also be considered.
  • Proven ability to work with other organizations and external entities and turn shared goals into results.
  • Deep expertise across product, technology, service, training and strategy, gained in a complex, fast-moving environment.
  • History of providing innovative, seasoned direction that helps teams and organizations move forward.
  • Outstanding professional skills and a strong record of delivering large, complex projects requiring support and coordination from many groups.
  • Direct people-management experience, including leading, developing and holding employees accountable.
  • Ability to connect with, mentor and inspire young adults.
  • Polished communication and diplomacy skills, with the ability to persuade and influence at every level.
  • Only Church members who are worthy of a temple recommend qualify for employment.

Nice To Haves

  • Previous experience serving as a mission leader.

Responsibilities

  • Lead several teams through managers and supervisors, building a culture of excellence, unity and growth.
  • Own team performance and results, focusing on missionary preparation and performance in the field.
  • Work with the MTC presidency and ecclesiastical leaders to align the spiritual and operational aspects of training.
  • Teach and train missionaries directly in workshops and other learning settings.
  • Partner with management colleagues around the world to strengthen and improve missionary training across the global MTC network.
  • Build and maintain strong relationships with internal partners, external organizations and vendors.
  • Address complex and sometimes conflicting legal requirements and cultural settings with sound judgment and sensitivity.
  • Align stakeholders and move complex efforts forward with purpose.
  • Provide coordination and direction to keep a large, multifaceted operation running smoothly.
  • Offer thoughtful, strategic perspectives that shape key decisions and ensure timely, high-quality results for the organization and missionaries.
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