Operations Manager

Forshaw • Norwood, MA

13d

About The Position

FORSHAW is seeking a highly motivated and efficient Operations Manager for its Boston branch. The role is responsible for warehouse operations, managing the warehouse team, and creating efficiencies that align with FORSHAW’s Mission, Vision, and Values. The ideal candidate has experience managing others, strong critical-thinking skills, attention to detail, and a commitment to safety. The position is first shift, Monday through Friday.

FORSHAW is a family-owned and operated company established in 1961, headquartered in Charlotte, North Carolina, with offices in 11 locations. The company’s mission is to supply confidence to People, Partners, and Performance.

Requirements

• High school diploma or equivalent required.
• At least five years of related experience required.
• At least two years of supervisory experience required.
• Must be able to read and speak English sufficiently to converse with the general public.
• Excellent verbal and written communication skills.
• Excellent leadership and interpersonal skills.
• Strong analytical, critical-thinking, and problem-solving skills.
• Thorough understanding of warehouse policies and procedures.
• Thorough understanding of applicable federal, state, local, and company safety policies.
• Must be able to lift up to 50 pounds at a time.
• Must be able to traverse and access all areas of the warehouse.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Ensure efficient warehouse operations through collaboration and coordination with other departments.
• Complete all required management reports.
• Execute maintenance activities when needed.
• Research, identify, and present ideas to improve warehouse operations.
• Ensure compliance with applicable federal, state, local, and company safety policies.
• Oversee the daily warehouse workflow and schedule and organize staff to ensure proper staffing.
• Hire and train new warehouse and customer service employees.
• Conduct timely and constructive performance evaluations.
• Perform other related duties as assigned.

Benefits

• Comprehensive health, dental, vision, disability, and life insurance
• Paid time off (PTO)
• Paid holidays
• An additional day off to recognize your birthday
• 401(k) plan with Company match
• Paid parental leave
• Company Performance Annual Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED