Operations Coordinator Jobs

About The Position

Requirements

• Previous experience in property management, leasing, bookkeeping, or administrative support REQUIRED.
• Minimum 2 years of experience on a property of more than 400 units REQUIRED.
• Experience with rent collections, managing resident accounts, or accounting functions is REQUIRED.
• Ability to prepare eviction filings and ensure compliance with company policies and applicable laws.
• Experience completing pre-close accounting tasks, completing month-end close, and maintaining accurate financial records.
• Strong ability to accurately process payments, prepare Security Deposit Accounting (SODA) statements, and maintain complete documentation.
• Strong organizational and time management skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with residents, and team members.

Nice To Haves

• Proficiency with Microsoft Office and property management software is preferred.

Responsibilities

• Process and post resident rent payments accurately.
• Manage rent collections and communicate with residents regarding outstanding balances.
• Monitor and respond to resident inquiries through EliseAI.
• Prepare and manage eviction filings while ensuring compliance with company policies and applicable laws.
• Assist residents with identifying and applying for available rent assistance programs.
• Complete pre-close accounting tasks and assist with month-end closing procedures.
• Conduct move-out inspections and prepare Security Deposit Accounting (SODA) statements and deposit settlements.
• Provide support with leasing activities, resident files, and general office administration as needed.
• Maintain accurate records and ensure all documentation is completed in a timely manner.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

Benefits

• Paid Holiday, Sick, and Vacation Time
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 401k Plan
• Healthcare Spending or Reimbursement Accounts