Operations Coordinator

Lydecker•Miami, FL

10d•Onsite

About The Position

The Operations Coordinator provides direct support to the COO and helps coordinate day-to-day operations, firm-wide projects, process improvements, and strategic initiatives across the firm's national offices. This hands-on role involves researching and resolving operational issues, managing projects with varying levels of complexity, and providing clear, accurate, timely updates on progress, risks, and next steps. The coordinator serves as a primary point of contact for the Miami office and works with internal teams, employees at all levels, and external vendors. The position is based in the firm's Brickell, Miami office and works in person Monday through Friday, 8:00 a.m. to 5:00 p.m. The role is suited to someone with a few years of professional experience who is organized, resourceful, proactive, and comfortable taking ownership. The coordinator may need to investigate unfamiliar issues, identify possible solutions, and present options and recommendations. Responsibilities also include maintaining project documentation, preparing and analyzing operational reports in Microsoft Excel, and handling sensitive information professionally. The firm describes opportunities to gain experience in legal operations, technology, process improvement, project management, and business strategy, with potential to grow into a larger legal operations role.

Requirements

2–5 years of professional experience in operations, project coordination, administration, business support, or a similar role.
Demonstrated experience managing multiple projects or initiatives simultaneously.
Experience working on projects with different levels of complexity and competing deadlines.
Ability to independently research and investigate issues to find answers and solutions.
Strong problem-solving skills and ability to approach unfamiliar situations logically and resourcefully.
Ability to investigate an assignment, identify findings and options, and provide recommendations.
Strong project coordination and organizational skills, with excellent follow-through.
Strong proficiency in Microsoft Excel, including VLOOKUPs, data tracking, and reporting.
Excellent written and verbal communication skills.
Ability to work effectively with people at all levels of an organization.
Strong attention to detail and ability to maintain accuracy while managing a high volume of work.
Ability to prioritize and reprioritize as business needs change.
Professionalism, discretion, accountability, and sound judgment.
Proactive mindset and strong sense of ownership.
Ability to work independently while knowing when to escalate an issue or ask for guidance.

Nice To Haves

Legal industry experience is a plus but is not required.

Responsibilities

Provide direct support to the COO on operational, administrative, and strategic initiatives.
Serve as a primary point of contact for the Miami office and liaison to the firm's national offices.
Manage multiple projects simultaneously across varying complexity levels, deadlines, and priorities.
Take assigned projects from research and planning through completion.
Summarize issues and, when an immediate solution is unavailable, present viable options and recommendations when appropriate.
Provide the COO with accurate, timely updates on project status, issues, risks, and next steps.
Identify and proactively address potential operational problems.
Assist with firm-wide projects, process improvements, system implementations, and operational initiatives.
Coordinate rollouts of programs, systems, processes, and initiatives across multiple offices.
Work with internal teams and external vendors to gather information, resolve issues, and move projects forward.
Follow up on open items and ensure commitments and deadlines are met.
Prepare, maintain, and analyze operational reports and data using Microsoft Excel.
Communicate with employees at all levels, from administrative staff to firm leadership.
Handle sensitive and confidential information with professionalism, discretion, and sound judgment.
Maintain organized documentation and project tracking, and follow up on key initiatives.
Assist with other operational priorities as needed.

Benefits

Medical insurance through Cigna, with multiple plans to choose from; partially paid by the firm for the employee.
Free outpatient mental health services with no copays.
Optional dental and vision insurance.
Optional voluntary life and disability insurance.
Optional voluntary accident insurance.
Optional critical illness insurance.
Optional cancer insurance.
Optional hospitalization insurance.
Optional health savings account.
Optional flexible spending account.
401(k) after one calendar year of employment.
Paid time off (PTO).
Collegial and collaborative work environment.
Compensation commensurate with experience.