Night Auditor Jobs

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Night Auditor

Drury Hotels•Charleston, SC
•Onsite

About The Position

The Night Auditor performs front desk functions, including checking guests in and out, promoting sales-related programs, maintaining guest records, and handling cash. The role audits the previous day’s receipts, verifies and balances entries, runs reports, and checks information for accuracy. The position may also help set up breakfast, including food preparation, setup, service, and cleaning. The Night Auditor is responsible for guest safety and security during overnight hours and is expected to provide courteous, efficient, friendly service to guests and prospective guests. The role responds promptly to inquiries, requests, and complaints, and contributes to a positive work environment. The position requires willingness and ability to work alone; at some locations, the employee may be the only team member on the property during the shift.

Requirements

  • Ability to take written and verbal direction.
  • Ability to speak and read English clearly.
  • Ability to relate to the public in a warm, friendly manner and provide a hospitable environment.
  • Attention to detail and ability to handle multiple tasks simultaneously and efficiently.
  • Thorough knowledge of Drury Hotels’ guest-services policies and procedures.
  • Ability to handle money, make change, and use office machines in day-to-day activities.
  • Willingness and ability to work alone as scheduled; at some locations, may be the only team member on property during the shift.

Responsibilities

  • Perform front desk functions, including checking guests in and out, promoting sales-related programs, maintaining guest records, and handling cash.
  • Audit the previous day’s receipts, verify and balance entries, run reports, and check information for accuracy.
  • Assist with breakfast setup as needed, including food preparation, setup, service, and cleaning.
  • Ensure guest safety and security during overnight hours.
  • Provide courteous, efficient, and friendly service to guests and prospective guests.
  • Respond promptly and efficiently to inquiries, requests, and complaints.
  • Help maintain a positive work environment for team members and guests.
  • Maintain the front desk lobby area in a clean and organized manner.
  • Follow hotel safety and security rules and instructions.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary
  • Flexible scheduling
  • Paid time off
  • Hotel discounts and free room nights
  • Mentorship, cross-training, development plans, and management training
  • Medical, dental, vision, prescription, life, and disability coverage
  • Team Member Assistance Program
  • Company-matched 401(k)

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