Night Auditor - Residence Inn by Marriott Dallas Plano/Legacy, Plano, TX
Palette Hotels•Plano, TX
About The Position
We are seeking a Night Auditor to join the team at the Residence Inn by Marriott Dallas Plano/Legacy. The role accommodates guests and identifies areas for improvement to increase efficiency. Palette Hotels describes its workplace as team-based and emphasizes meaningful hospitality careers, competitive salaries, benefits, training and development, and opportunities for promotion within the organization.
Requirements
- Previous experience in customer service, front desk service, or another related field.
- Ability to build rapport with guests.
- Strong organizational skills.
- Excellent written and verbal communication skills.
Responsibilities
- Register and assign rooms to guests.
- Confirm phone and online reservations.
- Respond to guest needs, requests, and complaints.
- Collect payment from departing guests.
- Keep records of occupied rooms and guests.
- Communicate pertinent guest information to designated departments.
- Identify areas of improvement to increase efficiency.
Benefits
- Competitive salaries.
- Health benefits.
- Training and development programs.
- Promotion opportunities within the organization.
- Positive team-based culture.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
