Night Auditor

Drury Hotels • North Charleston, SC

1d • Onsite

About The Position

The Night Auditor performs front desk functions, including checking guests in and out, promoting sales-related programs, maintaining guest records, and handling cash. The role audits the previous day’s receipts to verify and balance entries, runs reports, and checks information for accuracy. Duties may also include helping set up breakfast, including food preparation, setup, service, and/or cleaning. The Night Auditor is responsible for guest safety and security during overnight hours and must be willing and able to work alone, as they may be the only team member on the property for most or all of a shift.

The position provides courteous, efficient, and friendly service to guests and potential guests. It responds promptly to inquiries, requests, and complaints with a +1 Service Attitude and contributes to a positive work environment for the team and guests. The role also maintains a clean and organized front desk lobby and follows hotel safety and security rules and instructions.

Requirements

• Ability to take written and verbal direction.
• Ability to speak and read English clearly.
• Ability to relate to the public in a warm, friendly, and hospitable manner.
• Attention to detail and ability to handle multiple tasks simultaneously and efficiently.
• Thorough knowledge of Drury Hotels’ guest-service policies and procedures.
• Ability to handle money, make change, and use office machines in routine work.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Perform front desk functions, including checking guests in and out, promoting sales-related programs, maintaining guest records, and handling cash.
• Audit the previous day’s receipts to verify and balance entries.
• Run reports and verify the accuracy of information.
• Assist with breakfast setup, which may include food preparation, setup, service, and/or cleaning.
• Protect guest safety and security during overnight hours.
• Provide courteous, efficient, and friendly service to guests and potential guests.
• Respond promptly and efficiently to inquiries, requests, and complaints.
• Contribute to a positive work environment for the team and guests.
• Maintain a clean and organized front desk lobby area.
• Follow hotel safety and security rules and instructions.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base salary
• Flexible scheduling
• Paid time off
• Hotel discounts and free room nights
• Mentorship, cross-training, development plans, and management training
• Medical, dental, vision, prescription, life, and disability coverage
• Team Member Assistance Program
• Company-matched 401(k)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed