Part-time Night Auditor Friday and Saturday

Residence Inn Exton•Exton, PA

3d•Onsite

About The Position

The Night Auditor reconciles hotel cashier transactions, reviews and compiles management reports, and ensures the accuracy of guest billings and city ledger transactions. The role communicates concerns and related issues to management and performs guest service agent duties as needed, including check-in, check-out, switchboard operation, and reservations. This position is part-time and scheduled Friday and Saturday on a late/overnight shift at Residence Inn Exton in Exton, Pennsylvania. It requires handling financial and statistical information, meeting reporting deadlines, maintaining guest satisfaction, and following hotel operating standards.

Requirements

High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
Computer knowledge and skills.
Ability to work with financial information and data and perform basic arithmetic.
Ability to prioritize job functions and meet deadlines.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions.
Ability to understand and apply complex information and data from various sources.
Ability to maintain confidentiality.
Ability to work flexible and long hours when required.

Nice To Haves

Guest service experience preferred.
Willingness and ability to cross-train in other accounting or hotel-related areas.

Responsibilities

Perform guest services functions as required, including checking guests in and out, taking reservations, and handling wake-up calls.
Audit and reconcile financial and statistical reports.
Prepare and distribute required daily reports according to hotel standards, including the Daily Operating Report, discount programs, and tax reports.
Prepare and distribute month-end reports.
Audit and reconcile Front Desk and Food & Beverage cashier work.
Audit, reconcile, consolidate, and transmit credit-card transactions in a timely manner.
Ensure accuracy of reported numbers and statistics.
Enter and update financial information in the corporate communications network.
Perform required daily, weekly, monthly, and annual data-processing system functions.
Keep management informed of unusual operational or financial events and policy or procedure deviations.
Ensure overall guest satisfaction and handle guest requests.
Respond to governmental inquiries upon receipt.
Attend required hotel meetings and training.
Maintain regular attendance, personal appearance, and grooming standards, including wearing the proper uniform and nametag.
Follow hotel standards and regulations to support safe and efficient operations.
Identify problem areas, assist with solutions, and anticipate, prevent, identify, and resolve problems.
Maintain confidentiality of information and anticipate guest or operational needs.
Perform other duties as requested by management.