Night Audit Part-time (Friday & Saturday)

BBL Hospitality • Land OLakes, FL

1d • $16 - $16 • Onsite

About The Position

The Night Auditor performs night audit functions according to hotel policies and procedures and may perform Manager on Duty responsibilities during the audit shift. The role includes guest registration and checkout, payment processing, reservation support, responding to guest requests and complaints, and accounting and reconciliation of hotel revenue and cash activity. Audit experience is preferred but not required.

Requirements

• High school diploma or equivalent.
• Excellent math and reasoning skills.
• Ability to deal with intoxicated guests.
• Ability to organize work and use independent judgment to perform tasks.
• Honesty, dependability, and a positive attitude.
• Physical ability to stand, speak, hear, read, write, walk, lift and carry 30–40 pounds, reach overhead, push, pull, bend, and walk stairs.

Nice To Haves

• Audit experience is preferred but not required.

Responsibilities

• Register guests promptly and courteously, using upselling techniques to maximize room rates.
• Prepare for group check-ins and checkouts and VIP arrivals, and stay informed about hotel events and functions during the shift.
• Check guests out and process payments according to established policies and procedures.
• Respond promptly to guest requests; promote hotel services, facilities, and outlets; and provide information such as local attractions and directions.
• Resolve minor guest complaints to the customer’s satisfaction and inform a supervisor of major problems, complaints, disturbances, or unhappy guests.
• Book guest reservations or coordinate with the reservation center.
• Handle departmental accounting of money, receipts, guest accounts, and other forms of credit; post charges; complete the cashier’s report; prepare the deposit; and count the cashier bank.
• Issue, control, and release guest safe-deposit boxes.
• Reconcile point-of-sale areas for Banquets, the Lounge, and the Restaurant, including cash, credit card, and related sales activity.
• Reconcile room rates charged and reconcile all revenue to the Property Management System.
• Perform night audit functions in the Property Management System.
• Perform Manager on Duty responsibilities during the audit shift.

Benefits

• Paid time off
• 401(k) investment
• Referral bonus
• Associate development plan opportunities
• Internal promotion opportunities
• Medical, dental, vision, voluntary benefits, and FSA and HSA account options for full-time associates
• Associate travel program discounts

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED