Night Auditor

Valor Hospitality Partners•Wiggins, MS

About The Position

The Night Auditor performs end-of-day procedures for the hotel Guest Service area and accounts for daily activity by organizing and verifying information, correcting discrepancies, posting accounts, and preparing and distributing daily reports. The role audits and balances food and beverage outlets, front desk activity, room information, revenue, cashier reports, guest and house accounts, and telephone revenue. It also closes bank ticket codes, transmits credit card batches and daily reports, and completes the final night audit after confirming revenues are balanced. The Night Auditor serves as the hotel system liaison during night hours and may perform Guest Service Representative duties, assist with room reservations, answer hotel calls, and notify guests of messages. The position requires strong computer and cash-handling skills, sound judgment, effective conflict resolution, and a sociable, guest-service-oriented manner. Physical duties include standing for extended periods and bending and lifting to help organize the hotel and offices.

Requirements

  • High school education or equivalent experience.
  • Six to twelve months of employment in a related position or office setting with this company or another organization.
  • Excellent computer and cash-handling skills.
  • Ability to stand for extended periods.
  • Sociable, outgoing, lively, guest-service-oriented demeanor and ability to adapt to changing guest needs.
  • Good judgment and ability to resolve conflicts effectively.
  • Ability to communicate information and hotel services to management, staff, and guests.

Nice To Haves

  • Accounting or hospitality experience is a bonus.

Responsibilities

  • Audit, balance, and report on cash and credit operations for food and beverage outlets, including checks, over/short figures, deposits, counts, house charges, promotional materials, and postings; reset registers.
  • Reconcile cashier reports with the restaurant system each night and research and post unresolved tickets from day shifts.
  • Maintain and post a daily balance of house accounts, including preliminary reconciliations, transaction details, and final reports to accounting.
  • Audit, balance, post, and report front desk activity, including room charges, phone calls, zero-balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, and deposits.
  • Audit, balance, prepare, verify, and report room information for rooms management.
  • Prepare and input statistics and income journal sheets for daily reports; produce accurate and timely reports and handle cash transactions correctly.
  • Balance and audit room, food and beverage, cashier, guest and house account, and telephone revenue, and assist in preparing daily revenue reports.
  • Balance and close all bank ticket codes daily.
  • Transmit credit card batches.
  • Run the final night audit after ensuring nightly revenues are balanced.
  • Complete and transmit daily management and accounting reports and supporting documents.
  • Act as the hotel system liaison during night hours.
  • Perform Guest Service Representative functions as required, and may assist with room reservations, answer hotel phone calls, and notify guests of messages.
  • Perform other duties as designated.

Benefits

  • Team Member Hotel Discount Program
  • Uniforms provided
  • Health, dental, vision, and life insurance, plus other supplemental options
  • Paid PTO beginning after 90 days of employment
  • Immediate eligibility for 401(k) with employer match
  • Team Member Awards and Recognition programs throughout the year
  • Food and beverage discounts
  • Tuition reimbursement
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