Night Auditor Jobs

About The Position

Requirements

• Two years of previous experience as a Night Auditor for a name-brand hotel chain.
• Strong leadership skills.
• Excellent oral and written communication skills.
• Planning and organizational ability.
• Ability to prioritize and quickly change direction as needs arise.
• Exceptional knowledge of accounting operations, including A/R and A/P.
• Math skills and ability to operate a 10-key keypad by touch.
• Reliable source of transportation.
• Flexible work schedule, including weekends; the position is described as third or late shift.

Nice To Haves

• Preference for experience with Marriott, Hilton, or Hyatt.
• Working knowledge of FOSSE, OPERA, or Hilton ONQ, depending on brand; Microsoft programs; and Micros Restaurant Management System.
• Ability to diagnose and repair simple computer problems.

Responsibilities

• Run audit reports and journals from Front Office Systems.
• Prepare daily revenue reports by auditing system accounts and journals and breaking down food and beverage revenue.
• Make corrections and adjustments and handle computer problems that occur during the shift.
• Input revenue, expenses, and allowances to generate daily reports, including the Guest Ledger Summary and Daily Food and Beverage Operations Summaries.
• Balance revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
• Ensure reports and backup vouchers are complete and filed promptly and properly.
• Send required copies of documents, backups, and reports of daily work to the designated Accounting Manager for A/R, A/P, and Payroll processing.
• Review and correct discrepancies in the Front Desk System.
• Ensure guest satisfaction; check guests in and out and complete guest registration.
• Process guest reservation information using computer systems and verify and imprint guest credit cards for authorization.
• Handle cash and accurately balance the house bank.
• Assign rooms based on guest preferences and availability and drive the Revenue Management process.
• Handle guest issues and concerns tactfully and work toward satisfactory resolutions.
• Answer questions about hotel facilities and services, take telephone calls, book reservations, and respond to guest inquiries about local directions and events.
• Recommend local restaurants, points of interest, and transportation options.
• Maintain cleanliness of the front desk, lobby, and back office.
• Follow up promptly on guest check-ins, complaints, and other requests.
• Work professionally with other departments and employees to support good working relationships and a hospitable atmosphere for guests.
• Understand emergency procedures for incidents, accidents, fire, safety, and criminal activity.
• Participate in the Hotel Safety Committee.
• Maintain the hotel's brand and Summit Hospitality Group quality standards for Property, Product, and People.
• Complete brand-required training.

Benefits

• Vacation/personal time for full-time associates.
• Medical, dental, vision, and life insurance; FSA; and supplemental insurance for full-time associates.
• Hotel discounts.
• Quarterly bonuses.