Night Auditor Jobs

About The Position

Requirements

• Proficiency in administering applicable property management systems.
• Ability to respond quickly and appropriately to emergency situations.
• Experience with accurate cash and credit-card handling and maintaining the security of confidential information.
• Ability to pass certification tests required to meet brand standards.
• Experience using computers, especially for data entry.
• Ability to work well with others.
• Customer-focused approach that prioritizes guests’ needs.
• Approachability and ability to encourage effective communication with guests and fellow team members.
• Comfort standing, sitting, walking, bending, lifting, and squatting for extended periods.

Responsibilities

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards.
• Maintain a friendly and hospitable attitude with guests and team members and remain present at the desk during all hours.
• Maintain knowledge of local attractions and amenities to assist guests seeking information.
• Ensure credit card and direct-bill collections are handled in accordance with company policies.
• Maintain proper control over keys, safe deposits, and company and guest property.
• Monitor competitor occupancy and rates to help ensure rates are optimized.
• Complete required documentation in a timely manner.
• Quote daily rates and issue credits properly.
• Perform other duties as assigned to support guest satisfaction.

Benefits

• Medical insurance options
• Dental insurance
• Vision insurance
• 401(k) with company match
• Company-provided life insurance
• Tuition assistance
• Paid time off
• Paid holiday time
• Travel discounts
• Competitive pay