Night Auditor

Hersha Hospitality Management LP•White Plains, NY

13d

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day’s operations while also performing Guest Service Agent tasks and duties. The role involves bookkeeping and nightly audits, maintaining room-availability and guest-account records, preparing and distributing daily reports, and auditing and reconciling cashier and credit-card transactions. The Night Auditor also checks guests in and out, responds to inquiries and complaints, and works to improve guest satisfaction. The work schedule varies and may include holidays and weekends.

Requirements

Previous night-audit or accounting experience, or equivalent training, is required.
Computer knowledge, Excel skills, and arithmetic skills are required.
High school diploma or equivalent is preferred.
FSD certification is a plus and is required within 90 days of employment.

Nice To Haves

FSD certification is a plus.

Responsibilities

Balance accounts and conduct nightly audits.
Maintain records of room availability and guest accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit credit-card transactions in a timely manner.
Input and update financial information in the BRAINS network.
Check guests in and out and perform Guest Service Agent duties.
Respond to guest inquiries and resolve complaints.
Be aware of guest satisfaction scores and work to increase departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.