Night Auditor

Archer (Lodgeworks) • Burlington, MA

12d • $23 - $23 • Onsite

About The Position

The Night Auditor is responsible for preparing and completing night audit checklist work and reports. The role focuses on exceeding guest expectations, following brand service standards, resolving guest challenges, and ensuring accurate nightly posting and reporting. The position is at Archer Hotel Burlington, part of LodgeWorks, and is scheduled Thursday, Friday, and Saturday from 11 PM to 7 AM. Pay is $23.00 per hour.

Requirements

• Excellent communication skills.
• Ability to follow directions, guidelines, and work objectives.
• Ability to exert up to 30 pounds of force occasionally.
• Ability to stand for an entire shift or an extended period.
• Ability to reach overhead, use both hands, lean over, stoop, and kneel.
• Eagerness to be part of a strong work culture and team.

Nice To Haves

• Six months of related experience in hospitality or a service industry.

Responsibilities

• Check hotel guests in and out in a confident, professional, and personalized manner.
• Welcome and register guests, explain accommodations, and establish their credit or method of payment.
• Maintain thorough knowledge of room categories, rates, packages, promotions, amenities, local information, and other hotel offerings; answer guest inquiries.
• Maintain regular attendance according to LodgeWorks standards and hotel scheduling needs.
• Take hotel reservations accurately and efficiently.
• Respond promptly to guest comments and concerns and resolve them in a timely, friendly, and efficient manner.
• Follow accounting, cash-handling, and billing procedures accurately.
• Follow tax-exempt policies and procedures.
• Answer calls courteously, professionally, and efficiently.
• Use hotel communication tools to log and share relevant information with associates and supervisors.
• Ensure revenues are posted to the correct department, balance the guest ledger daily, and complete required reports.
• Submit appropriate reports to corporate in a timely manner.
• Assist with other tasks or duties as requested by management.

Benefits

• PTO
• Hotel and restaurant discounts at select LodgeWorks properties
• Health benefits
• Vision benefits
• Dental benefits
• 401(k) plans with matching contributions
• Paid holidays
• Company-sponsored short-term and long-term disability
• Referral bonuses
• Flexible spending accounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed