Night Auditor Jobs

About The Position

Requirements

• Proficiency in administering applicable property management systems.
• Ability to respond quickly and appropriately to emergency situations.
• Experience with accurate cash and credit card handling.
• Experience maintaining the security of confidential information.
• Ability to pass certification tests required to meet brand standards.
• Experience working with computers, especially data entry.
• Ability to work well with others.
• Customer-focused approach that puts guests’ needs first.
• Approachable manner and ability to encourage effective communication with guests and team members.
• Comfort standing, sitting, walking, bending, lifting, and squatting for extended periods.

Responsibilities

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards.
• Maintain a friendly and hospitable attitude with guests and team members, and remain present at the desk during all hours.
• Maintain knowledge of local attractions and amenities to assist guests seeking information.
• Ensure collections, including credit card and direct bill, are handled according to company policies.
• Maintain proper control over keys, safe deposits, and company and guest property.
• Monitor competitor occupancy and rates to help ensure rates are optimized.
• Complete all required documentation in a timely manner.
• Properly quote daily rates and issue credits.
• Perform other duties as assigned to support guest satisfaction.

Benefits

• $1,000 sign-on bonus, with $500 paid at 90 days and another $500 at 180 days.
• Medical insurance options.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Company-provided life insurance.
• Tuition assistance.
• Paid time off.
• Paid holiday time.
• Travel discounts.
• Competitive pay.